About The Position

The Shoe Stock Associate is an hourly, part-time role on the Operations Team. The associate supports sales and a positive customer experience by accurately processing inbound deliveries, preparing merchandise for the sales floor, completing outbound merchandise activities, and keeping the back of house organized. The role also supports facilities maintenance, store fulfillment, merchandising, and customer service while following operational, safety, and asset protection procedures. The associate works with teammates to execute daily store priorities, maintain operational standards, support customers during busy periods, and contribute to a positive store culture. The posting notes that listed responsibilities and qualifications are not all-inclusive and that additional duties may be assigned.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Unload truck deliveries; sort cartons by department; process merchandise, remove plastic, and hang items as needed to prepare products for the sales floor.
  • Follow operational processes and procedures to enhance productivity.
  • Apply sensor tags and complete product transfers, damage processing, and RFID tasks to support inventory accuracy.
  • Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
  • Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
  • Replenish supplies, support store recovery, and maintain cleanliness and daily operational standards.
  • Organize and properly store tools, supplies, excess stock, fixtures, and other equipment.
  • Use training tools and resources, accept feedback, and build knowledge of operational processes and procedures.
  • Stay informed about products, promotions, policies, and store events.
  • Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols; support shortage control and minimize risk.
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