Shoe Runner / Merchandiser

Scheels•Sioux City, IA

About The Position

SCHEELS seeks a Shoe Runner / Merchandiser to support its shoe departments and help deliver a personalized customer experience. The role retrieves footwear from back stock and brings it to the staging area for sales associates, returns unpurchased merchandise and customer returns to their proper locations, and maintains an organized environment that supports inventory accuracy. The employee may assist in the men’s, women’s, and youth shoe departments and works with Specialty Shop Managers to identify and address urgent needs. The position requires a welcoming approach to customer interactions, clear communication with customers and team members, and the ability to work independently as well as collaboratively. The employee prepares necessary technology and devices before each shift, performs basic calculations, follows safety procedures, and carries out other duties assigned by leadership. The assigned schedule may include varied hours, evenings, weekends, and holidays. SCHEELS describes its employee-owner culture as centered on personalized customer service, teamwork, learning and adapting, taking pride and responsibility in one’s work, and honesty and integrity. The role includes physical activity such as standing, bending, climbing, kneeling, reaching, walking, pushing, pulling, and lifting, with medium work requirements of exerting up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds constantly. Duties must be performed in a way that minimizes injury risk; reasonable accommodations may be available.

Requirements

  • Strong interpersonal skills and the ability to present information clearly to customers and team members.
  • Ability to work independently and collaboratively across the organization.
  • Ability to perform basic calculations.
  • Ability to work the assigned schedule, which may include varied hours, evenings, weekends, and holidays.
  • Ability to perform the stated physical activities, with or without reasonable accommodation, including sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, talking, and hearing.
  • Ability to exert up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds constantly.

Nice To Haves

  • High school diploma or general education degree (GED), preferred.
  • 1–3 months of related retail or sales experience, preferred.

Responsibilities

  • Retrieve shoes from back stock and transport them to the staging area for sales associates.
  • Process unpurchased items and customer returns to their correct locations while maintaining an organized work environment and inventory accuracy.
  • Assist in the men’s, women’s, and youth shoe departments as needed.
  • Proactively engage customers with a warm, welcoming demeanor and offer immediate assistance.
  • Ensure necessary technology and devices are prepared and functional before each shift.
  • Work closely with Specialty Shop Managers to identify and address urgent department needs.
  • Perform other duties assigned by the leadership team.
  • Follow safety procedures and perform duties in a way that minimizes the risk of injury.

Benefits

  • Employee Stock Ownership Plan (ESOP).
  • 401(k) with Roth options.
  • Associate discounts.
  • Full health coverage, including medical, HSA, dental, and vision.
  • Accident and hospital indemnity insurance.
  • Employee Assistance Program.
  • Paid time off.
  • Holiday pay.
  • Maternity leave.
  • Bereavement leave.
  • Additional leave benefits may apply based on state of employment.
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