Shoe Runner Associate

Scheels•Sparks, NV

3d•$11 - $18

About The Position

The Shoe Runner Associate supports the Men's, Women's, and Youth shoe areas in a fast-paced retail environment. The role helps sales associates by retrieving shoes from backstock and staging them for customers, returning unpurchased shoes to backstock, and assisting Customer Service with shoe returns. The associate helps keep product organized and inventory records accurate while contributing to a welcoming customer experience and smooth service flow. The position requires coordination with the Specialty Shop Manager and team, as well as the ability to work independently and collaboratively. The associate follows Scheels policies and procedures, maintains a professional appearance and attitude, and may perform other duties assigned by leadership and merchandiser leads. Work schedules may include varied hours, evenings, weekends, and holidays.

Requirements

Genuinely and consistently treat co-workers, customers, and business partners as important through eye contact, a smile, and a sincere thank-you.
Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency.
Show a desire to become knowledgeable in the role and apply that knowledge and experience effectively.
Show respect and appreciation for others and Scheels.
Arrive at work and meetings 10 minutes early.
Demonstrate a genuine interest in helping others before oneself, regardless of recognition or reward.
Listen, learn, apply knowledge, and accept critical feedback.
Adapt to a changing work environment.
Apply basic math, grammar, punctuation, and spelling concepts.
Meet Scheels dress and grooming expectations to support a professional, clean, and welcoming environment.
Demonstrate pride and ownership of work while meeting expected deadlines.
Be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push or pull, lift, talk, and hear, with or without reasonable accommodation.
Be able to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.
High school diploma or GED is identified as ideal.
Sales experience of 1–3 months is identified as ideal.

Nice To Haves

High school diploma or GED.
1–3 months of sales experience.

Responsibilities

Assist in the Men's, Women's, and Youth shoe areas.
Communicate proactively with the Specialty Shop Manager and team to understand urgent needs in the area.
Select shoes from backstock and place them in the staging area for sales associates.
Return unpurchased shoes to the correct backstock areas.
Assist Customer Service with shoe return processing and return items to the sales floor.
Keep products organized to reduce clutter and maintain accurate inventory records.
Initiate warm, welcoming interactions with customers, establish rapport, and offer assistance.
Maintain a smooth flow of service to minimize customer wait times.
Organize and multitask while maintaining all aspects of the Shoe Runner role.
Work independently and as part of a team.
Communicate effectively and promptly using oral and written communication skills.
Follow instructions provided in written, oral, or diagram form.
Demonstrate attention to detail.
Maintain a professional appearance and attitude, contribute to a positive team atmosphere, treat others respectfully, and follow Scheels policies and procedures.
Perform other tasks as assigned by the leadership team and merchandiser leads.
Work the assigned schedule, which may include varied hours, evenings, weekends, and holidays.
Follow safety procedures and perform job duties in a way that minimizes the risk of injury.