Shipping Tech, ECommerce (Seasonal)

Stumptown Coffee•Portland, OR
•Onsite

About The Position

This position is an integral part of the operations team and is responsible for e-commerce shipping duties during the busy holiday season. The Shipping Tech works closely with the Production, Logistics, and Direct to Consumer (DTC) teams to fulfill orders in a timely manner while maintaining high quality standards. The role is responsible for ensuring all orders are shipped accurately and on time. Work is performed in a warehouse environment in the Roastery. The environment can be noisy, and temperatures can vary in the work area.

Requirements

  • Demonstrated passion and enthusiasm for coffee.
  • Working knowledge of material handling methods.
  • Self-starter in a fast-paced, non-traditional work environment.
  • Willingness to learn from mistakes to grow and enhance skills.
  • Ability to manage and prioritize daily and weekly tasks.
  • Demonstrated problem-solving skills.
  • Hospitality and customer service focus.
  • Familiarity with Microsoft D365, Google Apps, and other organizational computer tools.
  • Frequently move materials weighing up to 50 pounds; weights greater than 50 pounds are handled with a lifting partner or device.
  • Ability to stoop, perform repetitive hand, wrist, and forearm motions, stand for shifts, and move about the roastery.
  • Ability to operate a pallet jack and forklift.

Responsibilities

  • Coordinate daily orders with members of the shipping team.
  • Assist with packing orders from the E-Commerce team.
  • Scoop and prepare bags by hand prior to packing orders.
  • Assist USPS and UPS delivery drivers and maintain established positive relationships.
  • Communicate effectively across departments, keeping everyone informed as tasks are completed.
  • Assist with unloading and stocking merchandise in an efficient and orderly manner.
  • Perform other duties as assigned.

Benefits

  • Paid holidays
  • Sick leave benefits
  • Employee discount
  • 401(k) savings plan with an employer match of 100% for the first 3% of earnings contributed and 50% of the next 2% contributed
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