Cleveland - eCommerce Shipping Clerk

Goodwill Industries of Gr. Cleveland & East Central Ohio•Cleveland, OH
•Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an eCommerce Shipping Clerk in Cleveland, Ohio. The clerk prepares online orders for customers by pulling sold items, packaging them safely, and shipping them. The role also involves maintaining accurate shipment and inventory records, coordinating with shipping agents, providing customer service, and keeping the shipping area safe, clean, and organized. The position is primarily in a warehouse setting and is hourly, full-time, with pay of $14.40.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and auto insurance, with regular proof of insurance.
  • Experience with internet applications and Windows-based computer systems.
  • Ability to work with outside vendors.
  • Detail-oriented, highly accurate, and highly organized.
  • Customer service skills.
  • Background check required.

Responsibilities

  • Pull sold items from the cataloguing system for shipment to customers.
  • Package items quickly and safely for shipping.
  • Ship at least the daily number of items set by the eCommerce manager.
  • Keep accurate records of items shipped.
  • Store, retrieve, and catalogue incoming and outgoing items accurately.
  • Work with shipping agents daily to ensure merchandise is delivered on time.
  • Provide “Beyond Great” customer service to eCommerce customers.
  • Keep the shipping area safe, clean, and organized.
  • Follow safety policies and help address safety concerns.

Benefits

  • Bonus incentive plan
  • Daily Pay
  • Generous paid time off
  • Retirement planning with company match
  • Employee Assistance Program
  • Employee discount
  • Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
  • Short-term and long-term disability insurance at no cost for full-time employees
  • Life insurance at no cost for full-time employees
  • Paid holidays for full-time employees
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