Shipping Clerk

IWORX SYSTEMS•Dover, NH

About The Position

iWorx Systems provides hardware, software, and biomedical accessories for hands-on teaching and research in the life sciences. The Shipping Clerk joins the team to manage shipping and fulfillment for varied scientific equipment. Shipment volume fluctuates seasonally, and the work is not standard assembly-line or large freight shipping. Each package requires an individualized packaging approach based on its size, fragility, and configuration. The role calls for strong critical thinking, sound judgment, shipping best practices, and the ability to independently use carrier software.

Requirements

  • At least 1–2 years of hands-on experience independently operating UPS WorldShip and FedEx online software.
  • Demonstrated experience hand-packaging fragile, high-value, or non-standard electronic items using sound judgment.
  • Strong computer skills, including navigating multiple shipping platforms, verifying digital manifests, and managing tracking logs.
  • Exceptional attention to detail and sound judgment when determining how to protect unique or non-standard items.
  • High school diploma or equivalent.
  • Dependability, reliable attendance, and punctuality.
  • Collaborative mindset and willingness to assist team members with broader inventory or logistics projects.

Nice To Haves

  • Familiarity with international shipping documentation and customs regulations.

Responsibilities

  • Evaluate each shipment and select appropriate boxes, cushioning, and protective materials.
  • Hand-package sensitive electronic hardware, specialized sensors, and delicate biomedical accessories for secure transport.
  • Manage and execute the daily digital shipping queue using UPS WorldShip and FedEx online for domestic and international shipments.
  • Verify order contents against purchase orders, packing slips, and serial numbers before sealing packages.
  • Coordinate with carriers on deliveries, pickups, special handling, scheduling, and tracking issues.
  • Maintain accurate inventory of custom shipping materials, specialized boxes, and packing supplies, anticipating needs before high-volume periods.

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
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