Cleveland - eCommerce Shipping Clerk

Goodwill Industries of Gr. Cleveland & East Central Ohio•Cleveland, OH

20h•Onsite

About The Position

The eCommerce Shipping Clerk prepares and ships Goodwill’s online orders to customers. The role involves retrieving sold items, packaging them safely, shipping them out, maintaining accurate shipment and inventory records, and providing customer service. The position is primarily in a warehouse setting and requires frequent movement and handling items weighing up to 40 pounds. A background check is required; employees who use an agency vehicle must also complete a BMV check.

Requirements

High school diploma or GED.
Valid driver’s license and auto insurance, with regular proof of insurance.
Experience with internet applications and Windows-based computer systems.
Ability to work with outside vendors.
Detail-oriented, highly accurate, and highly organized.
Customer service skills.
Background check required.
BMV check required for employees who use an agency vehicle.

Responsibilities

Pull sold items from the cataloguing system for shipment to customers.
Package items quickly and safely for shipping.
Ship at least the daily number of items set by the eCommerce manager.
Keep accurate records of items shipped.
Store, retrieve, and catalogue incoming and outgoing items accurately.
Work daily with shipping agents to ensure merchandise is delivered on time.
Provide “Beyond Great” customer service to eCommerce customers.
Keep the shipping area safe, clean, and organized.
Follow safety policies and help address safety concerns.

Benefits

Bonus incentive plan
Daily Pay
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount
Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
Short-term and long-term disability insurance at no cost for full-time employees
Life insurance at no cost for full-time employees
Paid holidays for full-time employees