Shipping Supervisor
About The Position
The Shipping Supervisor leads daily shipping operations across the Cabinet Dock and Door Dock, ensuring customer deliveries, common carrier shipments, and internal shipping priorities are completed safely, accurately, and on schedule. This is a visible, hands-on leadership role focused on active engagement on the warehouse floor, rather than primarily desk-based work. The supervisor directs shipping personnel, coordinates daily workload priorities, monitors operational performance, and supports loading activities when needed. The role works closely with Shipping Administration and dock teams to maintain productivity, meet shipping commitments, and promote safety, teamwork, and continuous operational improvement.
Requirements
- Proven leadership experience in shipping, warehouse, logistics, or distribution operations.
- Strong understanding of loading procedures, freight handling, and shipping processes.
- Ability to lead teams effectively in a fast-paced operational environment.
- Excellent communication, problem-solving, and decision-making skills.
- Demonstrated ability to train and develop employees across multiple job functions.
- Willingness and ability to perform physical work, including loading doors, cabinets, and other freight when necessary.
- Proficiency with basic computer systems.
- Ability to adapt quickly to changing priorities while maintaining service and productivity standards.
Responsibilities
- Review the shipping schedule at the start of the shift and develop the operational plan for the day.
- Review staffing requirements, workload forecasts, and labor plans to align resources with operational needs.
- Identify potential risks or constraints affecting daily shipping performance and proactively develop solutions.
- Conduct daily startup meetings with Cabinet Dock and Door Dock teams to communicate priorities, expectations, safety requirements, and operational goals.
- Partner with Shipping Administration to establish and communicate daily shipment priorities.
- Provide direction, coaching, and support to team members throughout the shift.
- Promote accountability, teamwork, a positive work environment, and high performance standards.
- Ensure scheduled delivery trucks are loaded completely, accurately, and on time.
- Prioritize common carrier shipments based on scheduled ship dates, pickup times, and customer commitments.
- Monitor workflow throughout the day to keep loading activities on schedule.
- Assist with loading doors, cabinets, and other materials when operational demands require support.
- Verify shipments meet company quality, safety, and transportation standards.
- Develop and maintain a cross-trained workforce able to support both Door Dock and Cabinet Dock operations.
- Reassign personnel to address staffing shortages, call-outs, or fluctuating workloads.
- Support employee development through hands-on training, mentoring, and performance coaching.
- Maintain adequate coverage across shipping functions to ensure operational continuity.
- Promote and enforce company safety policies and procedures.
- Maintain an active warehouse-floor presence to monitor operations, identify improvement opportunities, and address issues promptly.
- Drive efficiency, productivity, and quality while ensuring shipments are completed accurately and safely.
- Lead by example through strong work ethic, professional conduct, and hands-on involvement in daily operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
