Shipping Supervisor

Wayne Farms•St. Pauls, NC

About The Position

The Shipping Supervisor manages all aspects of the shipping department by directing personnel and ensuring procedures comply with company policies, including SOPs and GMPs, and applicable federal and state regulations, including USDA and OSHA requirements. The role is responsible for productivity, customer specifications and satisfaction, and safe, efficient shipping operations. The position oversees daily department activities, establishes and adjusts procedures to meet shipping schedules and budget objectives, and identifies opportunities to optimize processes and address recurring deficiencies. It also leads, coaches, trains, and develops employees; administers performance improvement plans and disciplinary actions; promotes safety; and ensures docks, storage facilities, and the department are organized and maintained according to guidelines. The supervisor works collaboratively with other departments and shifts and learns and follows the union-negotiated contract where applicable. This is a people-leader role requiring competencies in sizing up people, delegation, planning, customer focus, and conflict management.

Requirements

High school diploma or equivalent.
At least four years of relevant experience in a supply chain or shipping environment.
Demonstrated leadership experience, including knowledge of timekeeping requirements, policy adherence, Top 25 behaviors, conflict resolution, and efficient and effective issue resolution.
Strong customer focus and exceptional verbal and written communication skills, including the ability to communicate professionally and effectively with people at all levels and external customers.
Proficient computer and math skills.
Self-starter with strong initiative and a sense of urgency, able to work in a fast-paced environment.
Strong organizational skills, ability to prioritize and manage multiple projects, and attention to detail.
Strong customer-centric attitude and high energy level.
Ability to follow and ensure others follow safety policies and programs, and to wear required protective equipment where mandatory.

Nice To Haves

Associate degree with relevant coursework from an accredited institution preferred.
Experience in perishable foods preferred.
Previous supervisory experience preferred.
A combination of education and work experience may be substituted for a degree.

Responsibilities

Manage the department by establishing and adjusting procedures to meet shipping schedules, improve efficiency, and meet or exceed budget objectives.
Oversee daily department activities to ensure efficient transportation and storage of materials used and produced by production lines, as well as safe and efficient product loading and unloading to reduce contamination and damage risks.
Identify and communicate opportunities to optimize processes and prevent or eliminate recurring deficiencies, such as held product, accidents, and downtime.
Mentor, coach, train, and cross-train employees, encourage career development, and provide consistent feedback on strengths and areas for improvement.
Administer performance improvement plans and disciplinary actions fairly and consistently.
Follow and promote safety initiatives, including ensuring required PPE is worn, and help maintain a zero-accident culture.
Ensure the department, docks, and storage facilities are organized and maintained according to guidelines and procedures.
Collaborate with other departments and shifts to meet or exceed departmental and location goals.
Learn, understand, and adhere to the current union-negotiated contract if applicable.
Follow and ensure others follow departmental and company safety policies and programs.
Perform other duties as assigned.