Shipping Supervisor

BALL EQUIPMENT • Romeo, MI

5d • Onsite

About The Position

The Shipping Supervisor leads order verification, packaging, shipping, and carrier loading while also performing hands-on shipping work. The role ensures orders placed before the applicable cutoff are prepared accurately and leave with the scheduled pickup. It balances efficient packaging and operating costs with adequate product protection, coordinates workflow and exceptions with RPPC, and provides primary backup for Large Pack & Dock, including oversized and LTL shipments. The supervisor coaches employees, investigates recurring errors and delays, and uses the Lead for daily operational coverage while escalating staffing or resource needs to the Warehouse General Manager. The position also coordinates approved promotional-insert instructions with marketing and directs the physical packing work. Hiring and termination remain with managers.

Requirements

• Strong attention to detail.
• Ability to promptly identify and solve problems.
• Ability to read and follow work instructions, order information, and established warehouse procedures.
• Basic math skills to count products, verify quantities, and identify discrepancies.
• Basic computer skills and ability to learn warehouse software, scanners, and other tools required for assigned duties.
• Effective interpersonal and communication skills for training team members, assigning and coordinating workflow, and reporting and resolving discrepancies, damage, safety concerns, and workflow problems.
• Ability to organize work, maintain accurate records, and keep products and work areas orderly.
• Ability to work cooperatively, follow supervisory direction, and adapt to changing priorities while maintaining quality and productivity.
• Commitment to safe work practices, proper material handling, and using equipment only within training and authorization.
• Ability to stand and walk regularly throughout the shift.
• Ability to bend, stoop, and reach overhead frequently.
• Ability to frequently lift and carry items weighing up to 50 pounds and occasionally team-lift heavier items.
• Ability to operate forklifts, pallet jacks, and related material-handling equipment, subject to required training and evaluation before independent operation.
• Manual dexterity to retrieve, handle, and package orders and perform computer data entry.
• Ability to read product labels, order information, and computer screens, using appropriate aids as needed.

Responsibilities

• Verify picked products and quantities against orders before packing, and resolve discrepancies with RPPC while retaining ownership of final verification.
• Reinforce use of the smallest suitable package that adequately protects products.
• Train employees in consistent packing methods that avoid unnecessary package size and materials while preventing product damage.
• Assign work, monitor staged orders, and coordinate with RPPC regarding supplies and exceptions.
• Keep the department moving through actual carrier loading, not merely label creation or completion of packing.
• Provide primary backup for Large Pack & Dock, including oversized and LTL packaging, palletizing, qualified forklift operation, freight arrangements, paperwork, and the later pickup window.
• Coach employees, perform hands-on shipping work, and investigate recurring errors or delays.
• Use the Lead for daily operational coverage and involve the Warehouse GM when staffing or resources need attention.
• Coordinate approved promotional-insert instructions with marketing and direct the physical packing work.
• Maintain clear responsibilities and raise matters beyond delegated authority.
• Operate forklifts or hi-los as needed to support oversized shipments, palletized freight, and carrier loading, after completing required training and evaluation.

Benefits

• Competitive pay of $24 per hour, commensurate with experience
• Paid holidays
• PTO and sick days
• 100% employer-paid health, dental, life, and disability benefits
• Voluntary vision, life, and long-term disability benefits
• 401(k) with employer match: 100% on the first 3% of wages contributed and 50% on the next 2%
• Employee discounts on parts, units, and services
• Supportive and collaborative team environment
• Ongoing training and development in a growing industry

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed