Shipping Supervisor

Bergen Logistics•Kennesaw, GA

12d

About The Position

The Shipping Supervisor coordinates shipping activities to ensure timely and accurate delivery of goods, supervises the shipping team, and maintains efficient processes that meet customer requirements. The role monitors productivity and quality, establishes team performance targets, improves shipping processes, manages carrier relationships, and works with the Warehouse Manager and other departments to support smooth operations. The supervisor also ensures compliance with relevant regulations and safety practices, and leads, trains, mentors, and coaches shipping associates.

Requirements

Two to five years of related warehouse experience is desirable.
Knowledge of shipping regulations, laws, and procedures, including OSHA and hazardous materials requirements.
Ability to communicate through reading, writing, and speaking; some fluency in English is required.
Ability to perform basic math functions.
Excellent leadership and supervisory skills, including the ability to motivate and develop a team.
Effective problem-solving and decision-making abilities, with a focus on continuous improvement.
Ability to work overtime as business needs dictate.
Ability to lift or move objects weighing 10–30 pounds regularly and, with team support, objects weighing more than 30 pounds occasionally.
Ability to stand and walk for extended periods, including climbing stairs.
Ability to bend, stoop, squat, and kneel frequently to retrieve and stock products at various heights.
May be required to climb ladders or stairs to access products stored on higher shelves.
Ability to perform repetitive tasks, such as packing, sorting, or labeling, efficiently and attentively.
Ability to tolerate temperature fluctuations in the facility and occasional high noise levels.

Nice To Haves

Previous experience in a similar role, preferably in a third-party logistics (3PL) environment or the logistics industry.
Previous experience as a team leader or supervisor.
Experience with Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word.

Responsibilities

Plan and coordinate shipping activities to ensure timely and efficient delivery of products.
Coordinate timely routing and ensure vendor shipping compliance.
Run reports, such as aged reports, to monitor productivity.
Conduct accuracy and quality audits by verifying product quantity and quality.
Set performance targets and KPIs for the shipping team and monitor progress.
Identify and implement process improvements to increase shipping efficiency and reduce errors.
Work with the Warehouse Manager and other departments to ensure effective communication and collaboration.
Ensure compliance with applicable regulations and standards, including safety and hazardous material handling requirements.
Manage carrier relationships and request freight quotes.
Enforce safety protocols and best practices for shipping associates.
Lead, train, and mentor shipping associates so they understand their roles, follow procedures, and meet productivity goals.
Promote teamwork, effective communication, and a positive, collaborative work environment.
Conduct monthly Efficiency Feedback Reviews (EFRs), providing feedback and coaching to staff.