Warehouse 2nd Shift Shipping Supervisor

Concordance Healthcare Solutions Careers•Chicago, IL

23h•Onsite

About The Position

Concordance Healthcare Solutions is hiring a full-time Shipping Supervisor for its Chicago, Illinois distribution center. The role provides leadership and direction for the Shipping Department, overseeing merchandise handling and departmental staff to support efficient, safe, and productive operations and exceed customer expectations. The shift runs from 1:00 p.m. to 10:00 p.m., with overtime required. The supervisor manages daily department operations and workload, helps ensure freight and packages reach their destinations on time, and supports staffing through hiring, training, employee development, supervision, and twice-yearly performance reviews. This is a hands-on leadership role that oversees and participates in productivity, quality, freight handling, customer service, and safety activities. The supervisor also helps set and implement team goals and performs daily shipping work, including building and consolidating customer-shipment pallets, organizing and staging the department, and preparing orders for shipment with external carriers such as UPS and FedEx. The position maintains an orderly work environment, assigns custodial tasks and cleaning schedules, communicates unsafe conditions, and addresses reported mechanical issues with warehouse equipment. The supervisor is expected to lead by example and foster a positive, team-oriented atmosphere. Other duties may be assigned.

Requirements

High school diploma or an equivalent combination of education and experience.
At least three years of related experience.
Strong customer service, problem-solving, time-management, and organizational skills.
Excellent written and verbal communication skills and the ability to build relationships effectively.
Self-starter with a positive attitude.
Ability to work independently and effectively as part of a team.
Ability to lift, pull, or carry at least 70 pounds and to stand and walk for the entire shift, often more than eight hours, with or without accommodation.
Successful completion of a post-offer pre-employment background check and drug screening.

Nice To Haves

One year of warehouse operations or distribution experience is preferred.
Previous experience supervising, training, developing, and directing staff is a plus.
Thorough knowledge of Voice Pick and VAI systems, or similar warehouse management or operating systems, is preferred.

Responsibilities

Manage the Shipping Department at the Chicago location and organize daily workloads, directing employees accordingly.
Help ensure freight and packages are moved to their destinations on time.
Participate in interviewing and hiring staff, oversee new-hire training, develop employees, manage staff, and complete performance reviews twice a year for assigned employees.
Oversee and participate hands-on in productivity, quality, freight handling, customer service, and safety operations.
Ensure prompt, efficient, and accurate merchandise handling, and develop and implement team goals.
Assist with daily shipping functions, including building and consolidating customer-shipment pallets, organizing and staging the department, and preparing orders for shipment with external carriers such as UPS and FedEx.
Maintain a clean and orderly department by assigning custodial tasks and establishing cleaning schedules.
Support a healthy and safe work environment by promptly communicating unsafe conditions.
Maintain warehouse equipment to support employee safety and address reported mechanical issues.
Lead by example and proactively foster a positive, team-oriented atmosphere.
Perform other duties as assigned.