Shipping Supervisor - 2nd Shift

Pratt Industries•Lathrop, CA

5d•Onsite

About The Position

The Shipping Supervisor leads frontline shipping and dock operations during the second shift in a fast-paced, 24-hour manufacturing environment. This hands-on leader oversees forklift operators, loaders, and staging personnel while ensuring safe operations, efficient product flow, accurate shipments, and employee engagement. The role is responsible for the busiest shipping hours of the day and requires a visible, accountable leader who can maintain high standards, coach employees, coordinate dispatches, and make decisions when management is not present. The supervisor directs loading, staging, and shipping activities; coordinates freight movement; monitors trailer utilization, load quality, and shipment accuracy; and works with production teams to resolve issues before product ships. They also oversee safety practices, equipment inspections, attendance and staffing, shift communications, reporting, and employee development. The role operates in a manufacturing and shipping environment with active forklift traffic, moving equipment, varying temperatures, and typically loud noise. The work may involve wet or humid conditions and hot or cold temperatures depending on the season. Pratt Industries describes itself as a paper and packaging company committed to recycling, the environment, and sustainability.

Requirements

At least 3–5 years of experience in a manufacturing, distribution, warehouse, or shipping environment.
At least 2 years of direct leadership, supervisory, lead, or team leadership experience.
Strong understanding of shipping operations, forklift safety, dock management, and warehouse processes.
High school diploma or GED.
Proficiency with Microsoft Excel and computerized inventory or warehouse management systems.
Excellent communication skills, including the ability to read and interpret business and performance reports, operating and maintenance instructions, and training and procedure manuals; write business reports and correspondence; and speak effectively.
Ability to use common-sense reasoning to follow written, oral, or graphic instructions and solve problems when information or processes are limited or not standardized.
Ability to perform basic arithmetic and calculate rates, ratios, percentages, costs, proportions, and volumes.
Computer literacy, including MS Office and Word, and data-entry skills.
Knowledge of product applications, production processes, and ISO and QS quality standards.
Ability to stand and walk for extended periods, frequently up to 8–10 hours per shift; climb on and off equipment and loading platforms; bend, reach, push, pull, and perform repetitive movements; and lift and move up to 50 pounds.
Ability to work in a non-climate-controlled industrial environment with active forklift traffic, moving equipment, varying temperatures, and typically loud noise.
Demonstrated integrity, accountability, a coach-and-teacher mindset, calm under pressure, and operational discipline.

Nice To Haves

Experience in heavy manufacturing or high-volume industrial shipping operations.
Experience leading teams of 8 or more employees.
Demonstrated success improving safety, productivity, attendance, or employee retention.
Bilingual Spanish/English communication skills.

Responsibilities

Conduct daily shift-start safety meetings and reinforce safe work practices throughout the shift.
Ensure compliance with PPE requirements, equipment inspections, and company safety procedures; promptly address unsafe conditions, behaviors, and near misses.
Lead by example and establish expectations for performance, attendance, safety, and conduct.
Coach, train, and provide constructive feedback to shift personnel; recognize strong performance and address performance issues consistently.
Foster a fair, consistent, respectful, and positive work environment.
Direct daily loading, staging, and shipping activities during evening dispatch hours.
Coordinate freight movement to support on-time shipments and efficient dock flow.
Monitor trailer utilization, load quality, and shipping accuracy; minimize delays and improve dock performance.
Monitor attendance and staffing needs, address attendance issues according to company policy, and support staffing adjustments.
Verify outgoing shipments meet quality and customer requirements and audit staged product and completed loads.
Work with production teams to resolve issues before products are shipped.
Enforce completion of daily equipment inspections and ensure forklifts, scanners, dock equipment, and related assets remain safe and operational.
Report maintenance needs and remove unsafe equipment from service when necessary.
Conduct effective shift handovers with incoming and outgoing supervisors.
Complete shift reports covering safety, production, quality, staffing, and operational concerns; communicate issues to management and supporting departments.
Coordinate carrier dispatches and maintain a visible presence on the floor.
Develop employees and teams while maintaining operational standards and accountability.

Benefits

Paid holidays from day one.
Insurance benefits and wellness reimbursement program within one month of hire.
Paid vacation days after six months.
401(k) vesting.
Open-door policy.
Employee assistance program.
Flexible spending account.
Health savings account.
Employee referral program.
Competitive compensation plans with incentive opportunities.
Full benefits package, including medical, dental, vision, life, disability, AllState, and Pre-Paid Legal.
401(k) with company match.
Paid vacation and paid holidays.
Childbearing and parental leave.