About The Position

The Shipping Receiving Supervisor oversees all Shipping & Receiving functions and supervises Shipping & Receiving Clerks. The position maintains equipment, supplies, inventory, and purchasing records in accordance with casino accounting procedures and Tribal policies and procedures, and works with vendors and suppliers to advise departments about furniture, equipment, inventory levels, and needs. The role supports deliveries and outgoing shipments, maintains accurate receipt and shipping documentation, and provides assistance to casino departments, Marketing, and special events. It also promotes positive guest and team member relations, protects the confidentiality, security, and accuracy of guest records, and maintains quality, safety, budget, and regulatory standards. Regular attendance and a neat, professional appearance are required. Later hours or weekend work may occasionally be needed to meet project deadlines.

Requirements

  • High school diploma or GED.
  • One to three years of supervisory experience.
  • Three to five years of shipping and receiving experience.
  • Excellent communication and guest-relations skills.
  • Ability to learn and follow detailed policies and procedures.
  • Must be at least 21 years old.
  • Ability to obtain and retain a Washington State Class III Gaming License.
  • Successfully pass a pre-employment drug screen.
  • Have and maintain a driving record that meets at least the minimum requirements established by Lucky Eagle Casino & Hotel's vehicle insurance provider.
  • Strong written and verbal communication skills.
  • Provide outstanding guest service to team members, guests, and vendors.
  • Maintain regular attendance and a neat, well-groomed, professional appearance.
  • Meet physical demands that include frequent standing, walking, handling and gripping objects, reaching, stooping, crouching, working in cramped or awkward positions, and repetitive motions; may regularly lift or move more than 100 pounds.
  • Have close and distance vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Supervise Shipping & Receiving functions and Shipping & Receiving Clerks.
  • Maintain inventory levels and stock for casino departments; count and log incoming goods and maintain receipt and packing slips.
  • Prepare and log outgoing items, including using computer programs associated with appropriate shipping agencies.
  • Oversee order receipt, maintain receipt records, and receive goods from couriers and parcel deliveries, including food inventory.
  • Ensure deliveries are made to casino departments as requested.
  • Make deliveries and run errands to return equipment and programs; assist with office equipment assembly and related office tasks.
  • Assist with preparing and loading supplies for trade shows.
  • Deliver and retrieve items from casino storage units, including accounting and HR records, following established procedures.
  • Assist the Marketing Department with transport, special events, and other requests.
  • Maintain purchasing files in a neat, orderly, and accurate manner.
  • Work safely and efficiently using safe equipment techniques and products.
  • Stay current on the facility disaster plan and act accordingly.
  • Ensure acceptable quality-control standards for the position and team.
  • Attend and participate in department and property-wide meetings and trainings.
  • Ensure department budget compliance and accountability.
  • Assist with performance reviews of Shipping & Receiving Clerks.
  • Ensure compliance with regulatory agencies and state and federal laws.
  • Assist with daily cleaning and sanitizing of public and team member spaces, work areas, machines, and equipment, and report cleanliness issues.
  • Perform other duties as assigned.
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