Shipping/Receiving Specialist

ServiceSource, Inc. • Annville, PA

10d • Onsite

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

The Shipping & Receiving Specialist performs clerical and physical tasks in connection with shipping outbound goods and coordinating incoming shipments. They direct and coordinate the activities of other workers engaged in handling goods to be shipped or received, ensuring complete compliance with the facility's transportation and delivery plans. This position reports directly to the Assistant Contract Manager.

Requirements

• High school diploma or equivalent, required.
• 2 years of experience working as a shipping/receiving clerk or dock supervisor, with military logistics exposure preferred.
• Forklift certified or able to pass within 30 days.
• Proficiency in data entry, manifest verification, and navigating automated Warehouse Management Systems (WMS).
• Excellent organizational and communication skills, with a proven ability to lead loading dock crews during compressed timelines.
• Strong critical thinking skills to handle unusual, non-routine logistical constraints using provided guidelines.
• Must practice excellent judgment and maintain precise tracking metrics.
• Ability to work flexible hours.

Nice To Haves

• military logistics exposure preferred

Responsibilities

• Maintain the Warehouse Management System (WMS) and assume primary clerical responsibility for all database updates related to outbound quantities.
• Work in direct synchronization with the Warehouse Specialist to validate available inventory quantities and manage space availability in the shipping bays.
• Verify that outbound orders are accurately filled by comparing items and quantities gathered for shipment against original manifests, invoices, or DA Form 3161 documents.
• Interface with the STORES database to review Advanced Shipping Notices (ASNs) and authorize transport clearance codes.
• Ensure that all outbound shipments are properly packaged, palletized, split case labeled and safely loaded into transporting vehicles.
• Prepare and maintain accurate records of goods shipped and received, including manifests, bills of lading, and storage receipts.
• Check incoming and outgoing loads for damaged goods, recording any inventory leaks, broken seals, or short supplies.
• Direct and coordinate the workflow of Order Fillers assigned to the shipping docks and staging lanes.
• Coordinate directly with Medium Truckdrivers to verify route manifests and safety seals before regional state armory drops.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED