Shipping Receiving Lead TW 1st shift

TW Metals LLC•Carol Stream, IL

About The Position

The Shipping & Receiving Lead is a hands-on working lead who coordinates day-to-day dock activities so inbound receipts and outbound shipments are handled safely, accurately, and on time. The role assigns and prioritizes work for shipping and receiving associates, maintains shipping and receiving documentation, supports inventory accuracy in the WMS/ERP, and serves as the first escalation point for issues involving counts, damage, and shipment or receipt discrepancies. The lead performs core warehouse work as needed, including receiving, put-away, picking, packing, staging, and loading. The role also trains and coaches associates, coordinates dock schedules and carrier pickups, supports inventory control, maintains a clean and safe work environment, and communicates daily performance and operational status. The position includes supervisory responsibilities and coordination of sales and operations in accordance with management policies and procedures. The work takes place in a warehouse environment with moving equipment, dock traffic, and varying temperatures. The role requires frequent standing, walking, bending, reaching, and handling, and the ability to lift, push, or pull up to 50 pounds, with or without reasonable accommodation. Required personal protective equipment and site safety rules must be followed.

Requirements

High school diploma or equivalent.
At least 2 years of warehouse experience with shipping and/or receiving responsibilities; prior lead experience is strongly preferred.
Working knowledge of shipping and receiving documentation and processes, including packing slips and bills of lading, and basic inventory-control practices.
Experience using a WMS and/or ERP to complete inventory, shipment, and receipt transactions.
Ability to operate material-handling equipment such as pallet jacks and forklifts, and ability to obtain or maintain Powered Industrial Truck certification as required.
Strong attention to detail, basic math skills, and clear verbal and written communication.
Ability to work in a fast-paced environment, meet deadlines, and follow safety rules and procedures.
Ability to lift, push, or pull up to 50 pounds, with or without reasonable accommodation, and frequently stand, walk, bend, reach, and handle materials.
Ability to work safely around moving equipment, dock traffic, and varying warehouse temperatures.
Ability to wear required personal protective equipment and comply with site safety rules.
Well-developed management skills and ability to manage employees and sales programs, knowledge of operations and distribution, and understanding of branch objectives.

Nice To Haves

RF scanning experience, including handheld or wrist-mounted devices, and familiarity with location control.
Experience performing cycle counts, root-cause investigations, and inventory reconciliation.
Experience coordinating parcel and/or LTL freight shipments and carrier pickups.
Knowledge of DOT/HAZMAT shipping requirements where applicable.
Exposure to continuous improvement methods such as 5S, standard work, and basic KPI tracking.
Prior lead experience.

Responsibilities

Assign, prioritize, and balance daily shipping and receiving work to meet service, productivity, and quality expectations.
Perform core warehouse tasks such as receiving, put-away, picking, packing, staging, and loading as needed.
Train and coach associates on standard work, system transactions, documentation requirements, and safe material-handling practices.
Serve as the on-shift contact for troubleshooting shortages, overages, damage, labeling errors, and carrier questions, escalating issues when appropriate.
Support staff coverage and shift handoffs; communicate priorities, constraints, and status updates to the supervisor.
Pick, pack, stage, and verify orders for item, lot, and quantity accuracy in accordance with customer requirements and internal procedures.
Prepare parcel, LTL, and other freight shipments, including labeling, packaging, and required documentation such as packing lists and bills of lading.
Coordinate dock schedules and carrier pickups, confirm shipment status, and communicate delays or exceptions to internal stakeholders.
Perform outbound quality checks and support freight claims and discrepancy resolution.
Complete WMS/ERP transactions and maintain accurate shipping records.
Coordinate and safely unload inbound trucks and containers; verify counts and product identification against purchase orders and shipping documents.
Inspect inbound materials, quarantine and report nonconforming material, and record receipt discrepancies and corrective actions.
Label, stage, and put away products in designated locations, observing applicable handling requirements.
Communicate inbound shortages, overages, and documentation issues to Purchasing/Planning and work with carriers or vendors to resolve them.
Maintain inventory and location accuracy through timely system updates, proper labeling, and adherence to standard processes.
Perform or lead cycle counts and inventory audits, research variances, and coordinate corrective actions.
Support FIFO and lot-control practices where applicable and ensure products are stored and rotated properly.
Monitor shipping and packing supplies and notify the supervisor when replenishment is needed.
Enforce safe work practices and maintain a clean, organized dock and warehouse environment using housekeeping/5S practices.
Operate material-handling equipment safely, ensure its safe operation, perform pre-use inspections, and report defects.
Support shipping and receiving compliance, internal procedures, required records, and audits.
Track and communicate daily performance, including receipts processed, orders shipped, exceptions, and cycle-count results, and participate in continuous improvement activities.
Develop the business in line with company objectives, monitor market and customer conditions, and recommend local pricing and sales efforts.
Coordinate sales and operations in accordance with management policies and procedures; review production costs and product quality and modify production and inventory-control programs as needed.
Carry out supervisory responsibilities in accordance with TW Metals policies and applicable laws.
Support programs to maintain and update plant and equipment to meet or exceed local competitors’ capabilities.