Shipping Receiving Lead TW 1st shift

all O'Neal Industries' Affiliates•Carol Stream, IL

1d•Onsite

About The Position

The Shipping & Receiving Lead is a hands-on working lead who coordinates daily dock operations to ensure inbound receipts and outbound shipments are processed safely, accurately, and on time. The role assigns and prioritizes work for shipping and receiving associates, maintains shipping and receiving documentation, supports inventory accuracy in the WMS/ERP, and serves as the first escalation point for count, damage, shipment, and receipt discrepancies. The lead also performs core warehouse tasks as needed, coaches associates, and communicates priorities and status to the supervisor. The role oversees outbound order preparation and shipping, including verifying items, lots, and quantities; preparing parcel, LTL, and other freight shipments; coordinating dock schedules and carrier pickups; completing system transactions; and supporting claims and discrepancy resolution. Inbound responsibilities include unloading and verifying deliveries, inspecting and identifying nonconforming materials, labeling and putting away products, recording receipts, and coordinating resolution of shortages, overages, and documentation issues. The lead supports inventory control through accurate WMS/ERP transactions, cycle counts and audits, variance research, FIFO and lot-control practices, and maintenance of shipping and packing supplies. The position also promotes safe material handling, housekeeping and 5S, equipment inspections, compliance with applicable requirements and internal procedures, performance tracking, and continuous improvement. Additional stated duties include supporting profitable business operations, awareness of market and customer conditions, coordinating sales and operations, reviewing production costs and product quality, and carrying out supervisory responsibilities in accordance with company policies and applicable laws. The work takes place in a warehouse and dock environment, with frequent standing, walking, bending, reaching, and handling, and requires the ability to lift, push, or pull up to 50 pounds with or without reasonable accommodation. The employee must be able to work safely around moving equipment and dock traffic, tolerate varying warehouse temperatures, wear required PPE, and follow site safety rules.

Requirements

High school diploma or equivalent.
At least 2 years of warehouse experience with shipping and/or receiving responsibilities; prior lead experience is strongly preferred.
Working knowledge of shipping and receiving documentation and processes, such as packing slips and bills of lading, and basic inventory control practices.
Experience using a WMS and/or ERP to complete inventory and shipment or receipt transactions.
Ability to operate material-handling equipment such as a pallet jack or forklift, and ability to obtain and maintain Powered Industrial Truck certification as required.
Strong attention to detail, basic math skills, and clear verbal and written communication.
Ability to work in a fast-paced environment, meet deadlines, and follow safety rules and procedures.
Ability to lift, push, or pull up to 50 pounds with or without reasonable accommodation and perform frequent standing, walking, bending, reaching, and handling.
Ability to work safely around moving equipment and dock traffic, tolerate varying temperatures typical of a warehouse, wear required PPE, and comply with site safety rules.
Well-developed management skills, ability to manage employees and sales programs, knowledge of operations and distribution, and understanding of branch objectives.

Nice To Haves

RF scanning experience, including handheld or wrist-mounted devices, and familiarity with location control.
Experience performing cycle counts, root-cause investigations, and inventory reconciliation.
Experience coordinating parcel and/or LTL freight shipments and carrier pickups.
Knowledge of DOT/HAZMAT shipping requirements where applicable.
Exposure to continuous improvement methods such as 5S, standard work, and basic KPI tracking.
Prior lead experience.

Responsibilities

Assign, prioritize, and balance daily shipping and receiving work to meet service, productivity, and quality expectations.
Perform receiving, put-away, picking, packing, staging, and loading tasks as needed.
Train and coach associates on standard work, system transactions, documentation requirements, and safe material handling.
Serve as the on-shift point of contact for operational issues and escalate when appropriate.
Support staff coverage and shift handoffs; communicate priorities, constraints, and status updates to the supervisor.
Pick, pack, and stage orders according to customer requirements and internal procedures; verify item, lot, and quantity accuracy.
Prepare parcel, LTL, and other freight shipments with correct labeling, packaging, and documentation.
Coordinate dock schedules and carrier pickups; confirm shipment status and communicate delays or exceptions.
Check outbound shipments for product condition and packaging requirements.
Document and support freight claims and resolution of damage, mis-shipments, and shortages.
Complete shipping system transactions and maintain accurate shipping records in the WMS/ERP.
Coordinate and safely unload inbound trucks and containers; verify deliveries against purchase orders, packing slips, and/or bills of lading.
Inspect inbound materials, quarantine nonconforming material, and report it according to procedure.
Label, stage, and put away products in designated locations, observing applicable handling requirements.
Enter or confirm receiving transactions and maintain accurate records of receipts, discrepancies, and corrective actions.
Communicate inbound shortages, overages, and documentation issues to Purchasing/Planning and work with carriers or vendors to resolve them.
Maintain location and transaction accuracy through timely WMS/ERP updates, labeling, and adherence to standard processes.
Perform or lead cycle counts and inventory audits, research variances, and coordinate corrective actions.
Support FIFO and lot-control practices where applicable and ensure products are stored and rotated properly.
Monitor shipping and packing supplies and notify the supervisor of replenishment needs.
Enforce safe work practices and maintain a clean, organized dock and warehouse environment using housekeeping and 5S practices.
Operate and ensure the safe operation of powered industrial trucks and material-handling equipment; perform pre-use inspections and report defects.
Support compliance with shipping and receiving requirements and internal procedures; maintain required records and audits.
Track and communicate daily performance and participate in continuous improvement activities.
Develop a growing and profitable business that provides a return on capital consistent with company objectives.
Maintain knowledge of market conditions, key customers, and competitive conditions.
Recommend pricing and local-market sales efforts, and confer with customers and representatives to evaluate and promote improved or expanded services.
Ensure programs exist to maintain and update plant and equipment to meet or exceed local competitors’ capabilities.
Coordinate sales and operations according to management policies and procedures.
Review production costs and product quality and modify production and inventory control programs to support profitable division operations.
Carry out supervisory responsibilities in accordance with TW Metals policies and applicable laws.