Shipping & Receiving Coordinator

Odyssey•Vandalia, IL

6d•$17 - $18•Onsite

About The Position

The Shipping & Receiving Coordinator supports the daily shipping and receiving operations for the LTL department, coordinating inbound and outbound shipments, order entry, receiving, and shipping activities. This role ensures customer cargo is received and shipped safely, promptly, and accurately while maintaining proper documentation, appointment schedules, inventory information, and shipment statuses. The ideal candidate is organized, detail-oriented, customer-focused, and comfortable communicating with customers, carriers, drivers, warehouse personnel, and internal teams.

Requirements

High school diploma or equivalent.
Strong Microsoft Office and general computer skills.
Ability to type approximately 50 words per minute.
Strong written and verbal communication skills.
Excellent organizational and time-management skills.
Strong attention to detail and problem-solving abilities.
Customer-focused, professional, reliable, and self-motivated.
Ability to work independently while also contributing effectively as part of a team.
Strong judgment, resourcefulness, and initiative.
All applicants must be currently authorized to work in the United States.

Nice To Haves

Previous experience in a similar shipping, receiving, logistics, transportation, or warehouse environment preferred.
Transportation or metals industry experience preferred.
General trucking, intermodal, import, and export experience preferred.

Responsibilities

Coordinate daily inbound and outbound customer shipments using the load board.
Process customer orders and coordinate inbound and outbound bookings.
Receive products into inventory and monitor inventory levels.
Verify pickups and deliveries and update shipment statuses in applicable computer systems.
Prepare and maintain all required documentation for inbound and outbound customer inventory.
Ensure paperwork is accurate and complete before products are released for shipment.
Distribute daily warehouse reports identifying materials scheduled to ship.
Maintain shipping and receiving windows and appointment logs.
Confirm appointments and communicate schedule changes as needed.
Respond to customer, vendor, and driver questions and address concerns or complaints professionally.
Communicate with carriers, shippers, consignees, warehouse employees, and internal departments.
Provide timely communication by phone and email regarding shipment activities.
Track and trace domestic and international shipments from pickup through final delivery.
Report incidents, accidents, service failures, and claims.
Support the Operations team in meeting safety, accuracy, and service expectations.
Assist the International Group with administrative and clerical activities according to established procedures.
Cross-train with account managers and participate in continuing education and training as needed.