Shipping & Receiving Coordinator
About The Position
The Shipping & Receiving Coordinator supports daily shipping and receiving operations for the LTL department. The role coordinates inbound and outbound shipments, order entry, receiving, and shipping activities, ensuring customer cargo is handled safely, promptly, and accurately. Responsibilities include maintaining documentation, appointment schedules, inventory information, and shipment statuses. The role communicates with customers, carriers, drivers, warehouse personnel, and internal teams, and assists the International Group with administrative and clerical activities. This is an onsite position in an office/warehouse environment, approximately 40 hours per week, with overtime required as scheduled. There are no travel or supervisory responsibilities. The position reports to the Manager, Operations. Base pay is $17.00–$18.00 per hour. This is a safety-sensitive role contingent on passing a pre-employment drug screen, including THC testing in accordance with company policy, and a criminal background check.
Requirements
- High school diploma or equivalent.
- Strong Microsoft Office and general computer skills.
- Ability to type approximately 50 words per minute.
- Strong written and verbal communication skills.
- Excellent organizational and time-management skills.
- Strong attention to detail and problem-solving abilities.
- Customer-focused, professional, reliable, and self-motivated.
- Ability to work independently and contribute effectively as part of a team.
- Strong judgment, resourcefulness, and initiative.
- Must pass a pre-employment drug screen, including THC testing in accordance with company policy, and a criminal background check.
- Must be currently authorized to work in the United States.
Nice To Haves
- Previous experience in a similar shipping, receiving, logistics, transportation, or warehouse environment.
- Transportation or metals industry experience.
- General trucking, intermodal, import, and export experience.
Responsibilities
- Coordinate daily inbound and outbound customer shipments using the load board.
- Process customer orders and coordinate inbound and outbound bookings.
- Receive products into inventory and monitor inventory levels.
- Verify pickups and deliveries and update shipment statuses in applicable computer systems.
- Prepare and maintain required documentation for inbound and outbound customer inventory.
- Ensure paperwork is accurate and complete before products are released for shipment.
- Distribute daily warehouse reports identifying materials scheduled to ship.
- Maintain shipping and receiving windows and appointment logs.
- Confirm appointments and communicate schedule changes as needed.
- Respond professionally to customer, vendor, and driver questions, concerns, or complaints.
- Communicate with carriers, shippers, consignees, warehouse employees, and internal departments.
- Provide timely shipment updates by phone and email.
- Track and trace domestic and international shipments from pickup through final delivery.
- Report incidents, accidents, service failures, and claims.
- Support the Operations team in meeting safety, accuracy, and service expectations.
- Assist the International Group with administrative and clerical activities according to established procedures.
- Cross-train with account managers and participate in continuing education and training as needed.
Benefits
- Choice of medical plans with FSA and HSA options
- Dental insurance
- Vision insurance
- Company-paid life and disability insurance
- 401(k) plan with company match
- Paid time off (PTO) and company holidays
- Employee Assistance Program
- Company health and wellness program
- Discounts with preferred vendors
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
