Shipping & Receiving Associate

Flow Control Group•Indianapolis, IN
•Onsite

About The Position

The Shipping & Receiving Associate is responsible for incoming and outgoing shipments, ensuring materials are accurately received, processed, stored, and shipped in a timely and organized manner. The position supports order fulfillment, material handling, and warehouse accuracy to help ensure customer satisfaction. The role performs shipping and receiving operations, verifies shipments against packing slips and purchase orders, and documents activity in Pioneer’s NetSuite ERP system. It also processes customer and warehouse-transfer orders, coordinates carrier pickups, helps resolve delivery issues, and may deliver or retrieve materials and equipment from customers or vendors. The position also involves putting away inventory, delivering materials for active jobs to the appropriate facility areas with proper documentation and supervisor notification, and participating in cycle counts and inventory audits. Work takes place in a fast-paced manufacturing and warehouse environment with varying temperatures and noise levels and regular exposure to forklifts, pallet jacks, and shipping and receiving equipment.

Requirements

  • Strong organizational, time-management, and communication skills.
  • Ability to multitask and adapt in a fast-paced environment, with strong attention to detail.
  • Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams; NetSuite ERP; and FreightView.
  • Knowledge of inventory control procedures, freight coordination, and OSHA safety standards.
  • Ability to lift up to 50 pounds.
  • Ability to stand or walk for extended periods.

Nice To Haves

  • Forklift or pallet jack certification.

Responsibilities

  • Perform daily shipping and receiving operations and process incoming and outgoing shipments accurately and on time.
  • Inspect received materials against packing slips and purchase orders for accuracy, condition, and completeness.
  • Complete shipment and receipt documentation in Pioneer’s NetSuite ERP system.
  • Process customer pick-and-ship orders and warehouse transfer orders.
  • Pull, pack, label, and ship materials according to company service standards and customer expectations.
  • Align shipping and receiving activities with company standards and customer delivery deadlines.
  • Work with carriers and freight companies to schedule pickups.
  • Proactively resolve order and delivery issues to maintain customer satisfaction.
  • Deliver or retrieve materials and equipment from customers or vendors as needed to meet customer satisfaction and deadlines.
  • Put away received inventory and ensure materials are stored in the correct locations and accurately recorded in inventory systems.
  • Deliver materials for active jobs to the appropriate facility area with proper documentation and notification to the area supervisor.
  • Participate in weekly cycle counts and full inventory audits.

Benefits

  • Broad-based employee ownership program.
  • Medical, dental, and vision coverage.
  • Competitive 401(k) matching.
  • Paid time off and holidays.
  • Parental leave.
  • Wellness resources.
  • Employee referral programs.
  • Climb Financial Program resources, which may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.
  • Access to FCG University, with more than 80,000 learning courses.
  • Career advancement opportunities, cross-functional experience, mentorship, and professional development.
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