Shipping & Quality Control Associate

Juniper Design Group•Southington, CT
•$18 - $20•Onsite

About The Position

Juniper is seeking a Shipping & Quality Control Associate to support quality assurance and shipping operations at its Southington, Connecticut location. The role ensures products meet company and client standards by verifying orders, inspecting goods, packaging and shipping products, and maintaining inventory. The associate uses shipping software to create labels and process shipments, follows internal workflows to qualify orders for shipment, and communicates professionally with clients about shipping needs. The position supports the production of Juniper’s lighting solutions and requires attention to detail, organization, and the ability to work in a high-performance, high-energy team environment. Juniper describes itself as a lighting technology, design, and manufacturing company focused on inventive, design-forward approaches, traditional materials, and proprietary lighting technology. It offers employee development and advancement opportunities.

Requirements

  • At least one year of experience in shipping and receiving or a related position.
  • Strong attention to detail.
  • Excellent reading comprehension and ability to follow written directions.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced, collaborative environment and follow standard operating procedures.
  • Strong computer skills.
  • Ability to read orders and match shipping-ticket orders to picked items.

Responsibilities

  • Verify purchase orders against outgoing orders for product type, quantity, and specifications.
  • Inspect outgoing products against quality standards and specifications.
  • Identify product defects and ensure corrective actions are taken.
  • Receive and inspect incoming products, identifying and documenting defects or failures.
  • Cross-check purchase orders, packing lists, and shipment documentation.
  • Investigate and resolve discrepancies between purchase orders and outgoing shipments.
  • Package orders according to established specifications or use appropriate methods to prevent damage.
  • Communicate with clients to arrange pickups and respond to shipping-related questions.
  • Wrap and strap pallets for safe freight transport.
  • Prepare complete and accurate international shipping documents.
  • Fill customer orders accurately and on time.
  • Maintain a safe, clean work environment, including shelves, packing areas, workstations, and shipping-supply areas, while complying with applicable procedures, rules, and regulations.
  • Coordinate with Production and Operations to maintain shipping-supply inventory.
  • Perform other duties as assigned.

Benefits

  • Advanced training and a contemporary working environment.
  • Company contributions toward medical, dental, and vision insurance premiums.
  • Paid time off and holiday time off.
  • 401(k) plan with contribution matching up to 4%.
  • Disability, life, accidental death, and dismemberment coverage at group rates.
  • One-month paid sabbatical after five years of employment.
  • Paid maternal/parental leave.
  • Tuition reimbursement of up to $10,000 per term.
  • Employee review process focused on advancing and promoting high-performing employees.
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