Quality Control Associate

North Coast Seafoods • Boston, MA

1d

About The Position

The Quality Control Associate tests seafood products and materials used during manufacturing to verify they meet predefined criteria, applicable laws, and company standards. Testing takes place before production, in process, and at the final stage to confirm products are safe for sale or distribution. The role reports findings to management and participates in Grade-A product inspection and grading, microbial and moisture analysis, written reporting, and verification of inventory, product quality, and usability. The associate also evaluates sanitation measures in the production facility to confirm compliance with company sanitation standards.

The position serves as a primary point of contact between production staff and the Quality department on quality, food safety, and regulatory matters. It supports food safety and HACCP programs, completes assigned documentation and testing, conducts audits, maintains and calibrates quality control equipment, and communicates concerns and improvement opportunities to QC leadership.

This is a full-time, non-exempt position. Work may include standing and walking for most of a workday of up to 10 hours, lifting 30–50 pounds, and working in temperatures below 32°F and in wet or dry conditions. The role may require weekend work when needed. Employees may be exposed to FDA-approved cleaning chemicals and use tools and equipment, including knives.

Requirements

• Bilingual in English and Spanish.
• At least 2 years of experience in inspection and/or production.
• At least 2 years of experience in food manufacturing.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong working knowledge of mathematical concepts.
• Strong analytical and problem-solving skills.
• Strong project management and organizational skills, with the ability to prioritize and manage multiple tasks and projects on time.
• Exceptional interpersonal skills, including the ability to build relationships and garner support across organizations.
• Ability to maintain an environment that drives performance and workplace safety, and to foster teamwork and open communication.
• Ability to lift 30–50 pounds.
• Ability to work up to a 10-hour workday while standing or walking most of the day.
• Ability to perform single grasping, fine manipulation, pushing, and pulling; and to bend, twist, squat, and reach.
• Ability to work in temperatures below 32°F and in wet and dry conditions, with exposure to FDA-approved cleaning chemicals.
• Ability to work Monday through Friday and weekends when needed.
• Ability to use tools and equipment, including knives.
• Specific vision abilities required, including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

• Experience in seafood or meat processing.
• Quality Control certification is preferred.

Responsibilities

• Serve as the primary contact between production staff and the Quality department for quality, food safety, and regulatory issues.
• Ensure compliance with food safety programs, company standards and specifications, and the HACCP program.
• Complete assigned HACCP compliance documents.
• Perform and record environmental swabs when assigned, and communicate results to the QC supervisor or manager.
• Conduct internal audits of the plant and paperwork with the QC supervisor.
• Maintain and calibrate quality control equipment.
• Test and record measurements of seafood product attributes and compare them with predefined company specifications.
• Prepare, process, and maintain test data for review; evaluate data and draft reports.
• Identify and communicate areas for QC improvement to leadership.
• Assist with implementing new methods and processes as needed.
• Communicate quality or compliance concerns urgently to QC leadership.
• Participate in inspection and grading of Grade-A products and perform microbial and moisture analysis.
• Verify product inventory, quality, and usability, and assess facility sanitation measures against company standards.
• Perform other related duties as assigned.

Benefits

• Comprehensive health coverage for full-time, benefits-eligible employees.
• Vacation for full-time, benefits-eligible employees.
• 401(k) plan for full-time, benefits-eligible employees.
• Access to seafood at cost.
• Inclusive work environment and accessible leadership.
• Encouragement of growth and long-term employment, including mentoring and opportunities to advance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed