Quality Control Associate

North Coast Seafoods • Boston, MA

2d

About The Position

The Quality Control Associate tests seafood products and materials used during manufacturing to verify that products meet predefined criteria and comply with applicable laws and company standards. The role tests products before production, during production, and at the final stage to help ensure finished products are safe for sale or distribution, and reports findings to management.

The Associate participates in the inspection and grading of Grade-A products, performs microbial and moisture analysis, prepares written reports, verifies product inventory, quality, and usability, and evaluates sanitation measures in the production facility. The position serves as the primary contact between production staff and the Quality department on quality, food safety, and regulatory issues, and reports to the Quality Control Manager or Supervisor.

This is a full-time, non-exempt position. Work involves standing and walking for most of a workday of up to 10 hours, exposure to cold temperatures below 32°F and FDA-approved cleaning chemicals, and work in wet and dry conditions. The role may require lifting 30–50 pounds and working weekends when needed.

Requirements

• Bilingual in English and Spanish.
• At least 2 years of experience in inspection and/or production.
• At least 2 years of experience in food manufacturing; seafood or meat processing experience is a plus.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong working knowledge of mathematical concepts.
• Strong analytical and problem-solving skills.
• Strong project management and organizational skills, including the ability to prioritize and manage multiple tasks and projects on time.
• Exceptional interpersonal skills, including the ability to navigate organizations, build relationships, and garner support.
• Ability to maintain an environment that drives performance and workplace safety.
• Ability to promote teamwork and open communication.
• Ability to lift 30–50 pounds.
• Ability to work up to a 10-hour workday while standing or walking most of the day.
• Ability to perform single grasping, fine manipulation, pushing, and pulling with the hands.
• Ability to bend, twist, squat, and reach.
• Ability to work around FDA-approved cleaning chemicals and in temperatures below 32°F.
• Ability to work in wet and dry conditions.
• Ability to work Monday through Friday and weekends when needed.
• Ability to use tools and equipment, including knives.
• Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Quality Control certification.
• Experience in seafood or meat processing.

Responsibilities

• Serve as the primary contact between production staff and the Quality department for quality, food safety, and regulatory issues.
• Ensure compliance with food safety programs, company standards and specifications, and the HACCP program.
• Complete assigned HACCP compliance documents.
• Perform and record environmental swabs when assigned, and communicate results to the QC supervisor or manager.
• Conduct internal audits of the plant and paperwork in conjunction with the QC supervisor.
• Maintain and calibrate quality control equipment.
• Test and record measurements of seafood product attributes and compare measurements with predefined company specifications.
• Prepare, process, and maintain test data for review; evaluate data and draft reports.
• Identify and communicate areas for QC improvement to leadership.
• Assist with implementing new methods and processes as needed.
• Communicate quality or compliance concerns urgently to QC leadership.
• Inspect and grade Grade-A products; perform microbial and moisture analysis; and verify product inventory, quality, and usability.
• Analyze production-facility sanitation measures to ensure company sanitation standards are met.
• Perform other related duties as assigned.

Benefits

• Comprehensive health coverage for full-time, benefits-eligible employees.
• Vacation for full-time, benefits-eligible employees.
• 401(k) plan for full-time, benefits-eligible employees.
• Access to seafood at cost.
• Competitive compensation packages.
• Inclusive work environment and opportunities for mentoring, growth, and long-term employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed