Shipping Office Assistant

Sofidel•Duncan, SC

About The Position

Sofidel America, a subsidiary of the Sofidel Group, is seeking a detail-oriented, organized Shipping Office Assistant to support outbound shipping operations. The role processes outbound shipping documentation, verifies shipping information, maintains accurate records, and ensures documentation is scanned and filed in accordance with established procedures. It supports the efficient movement of outbound shipments and is described as a long-term opportunity with a stable and growing organization. The Shipping Office Assistant checks in drivers, verifies their information and pickup orders, records them in a log book, and assigns a door. After trucks are loaded, the assistant enters shipment data in SAP, bills out orders, and places completed paperwork in the trailer. The role also coordinates carrier arrival estimates with the Transportation Office Assistant, prepares labels for small-package shipments, communicates with other departments about deliveries, monitors and replies to email, scans and files paperwork, prints orders for the next day, and communicates issues to the appropriate department or supervisor. The posting describes the work as connected to shipping, logistics, transportation, and warehousing, and emphasizes accuracy, attention to detail, and following established procedures.

Requirements

  • High school diploma required; an associate degree is a plus.
  • At least 3 years of proven experience as a shipping and receiving administrator or clerk, or in a similar position.
  • Knowledge of HACCP and OSHA standards.
  • Bilingual in English and Spanish.
  • Knowledge of SAP and Microsoft Office.
  • Excellent organizational skills.
  • Strong communication and interpersonal abilities.
  • Accuracy, attention to detail, and adherence to established procedures.

Nice To Haves

  • Previous experience in shipping, logistics, transportation, warehousing, or a related administrative role.
  • Associate degree.

Responsibilities

  • Check in drivers by verifying their information and pickup order, recording them in the log book, and assigning them a door.
  • Enter appropriate shipment data into SAP after trucks are loaded and bill out the order.
  • Place completed paperwork in the trailer after an order is billed out.
  • Communicate carrier estimated times of arrival with the Transportation Office Assistant.
  • Prepare shipping labels for small-package shipments.
  • Communicate with other departments regarding deliveries.
  • Monitor and reply to emails in a timely manner.
  • Scan and file paperwork.
  • Print orders for the next day.
  • Communicate issues to the appropriate department or supervisor.

Benefits

  • Competitive hourly wages.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Career development within a growing global organization.
  • Values-driven culture focused on safety, innovation, and sustainability.
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