Shipping Manager

SchureMed•Abington, MA

2d•Onsite

About The Position

SchureMed is seeking a Shipping Manager to oversee domestic and international shipping operations from its Abington, Massachusetts location. The role leads daily shipping and receiving activities, supports accurate and timely order fulfillment, and coordinates work across warehouse staff and other departments. The Shipping Manager maintains shipping procedures and records, coordinates carriers and shipment requirements, monitors performance and costs, and promotes safe, orderly, and efficient operations.

Requirements

High school diploma or GED required.
Experience managing or leading shipping, receiving, or warehouse operations.
Experience with Microsoft Office, including word processing and spreadsheets, and ability to learn shipping systems and file structures.
Ability to accurately document product dimensions and weight and work in a fast-paced warehouse environment.
Ability to lead, train, and organize a team and set clear work priorities.
Strong written and verbal communication skills and ability to collaborate effectively across departments and with carriers.
Strong attention to detail in order processing, shipping documents, and records.
Good judgment and problem-solving skills, including ability to resolve issues and improve work processes.
Ability to take initiative, manage competing deadlines, and work independently.

Nice To Haves

Prior staff supervision experience.

Responsibilities

Lead daily shipping and receiving operations to support accurate, on-time order fulfillment.
Supervise, schedule, train, and coach shipping and warehouse staff; assign work and address performance concerns.
Set and maintain procedures for order handling, packaging, labeling, documentation, and returns.
Coordinate order readiness and priorities with Operations, Customer Service, production, inventory, and suppliers.
Select and coordinate carriers; review service and rates, schedule pickups, and resolve delivery issues and claims.
Ensure shipping documents, labels, and records are complete and accurate.
Oversee secure packaging and document product dimensions, weight, and photographs when required.
Track shipments, communicate status, and promptly address delays and other service problems.
Monitor shipping accuracy, on-time performance, and costs; identify and implement process improvements.
Coordinate inventory transfers and maintain adequate shipping supplies and packaging materials.
Keep the shipping and receiving area clean, organized, and ready for daily operations.
Maintain shipping files, spreadsheets, email, and other records in a timely and accurate manner.
Ensure staff follow company quality procedures, safe work practices, and applicable shipping requirements.
Maintain shipping equipment and office tools in usable condition and report repair needs.
Perform other shipping or warehouse duties assigned by the Director of Operations.