Shipping Lead

The Republic of Tea•Nashville, IL

4d•Onsite

About The Position

The Republic of Tea is looking for a Shipping Lead – Minister of Exports to help lead daily warehouse shipping operations and keep orders moving accurately, efficiently, and on time. This role provides hands-on leadership to the picking, packing, and shipping team while working closely with other departments to ensure smooth workflows. The position is important for maintaining quality, inventory, safety, and customer service standards, and for helping the team meet daily operational goals. The Republic of Tea is a progressive and socially conscious business recognized as a leading purveyor of nearly 400 all-natural premium teas, herbs and gifts. They aim to enrich people’s lives through great-tasting teas, education and innovation while championing a “Sip by Sip Rather Than Gulp by Gulp” lifestyle. As a family-owned company, they are dedicated to sharing prosperity through meaningful philanthropic partnerships and creating opportunities for learning and growth within their TEAm. They offer a collaborative, purpose-driven culture where employees can grow their careers, expand their networks, and help lead the tea revolution.

Requirements

High school diploma or equivalent.
Minimum of three years’ experience in shipping or logistics; leadership experience preferred.
Certified forklift trainer or willingness to obtain certification.
Strong organizational and multitasking skills.
Effective verbal and written communication skills.
Proficiency with shipping software and warehouse management systems.
Knowledge of safety regulations and compliance requirements.

Nice To Haves

Additional education or certification in logistics or supply chain management.
Experience in a food-grade or consumer-goods environment.
Experience working with warehouse automation.

Responsibilities

Manage all daily shipping activities to ensure accurate and timely order fulfillment.
Process and ship orders according to internal performance metrics and cost-efficiency standards.
Provide direct supervision, guidance, and training to the picking, packing, and shipping TEAm.
Support the onboarding and training of new Ministers.
Work collaboratively with inventory control, production, customer service, maintenance, and quality assurance to ensure workflow alignment and operational accuracy.
Maintain effective communication with internal departments regarding order requirements, inventory status, and shipment priorities.
Monitor shipping costs and implement strategies to reduce expenses without compromising quality.
Review inventory processes, including code rotation, finished goods accuracy, and audit compliance.
Ensure all shipping procedures comply with company policies, food safety requirements, and regulatory standards.
Maintain a clean and safe working environment and participate actively in the plant safety committee.
Support injury-prevention initiatives and ensure consistent safety practices within the department.
Maintain accurate shipping and inventory records and prepare operational reports as required.
Investigate and resolve shipping discrepancies, delays, damages, and related issues.
Evaluate existing processes and recommend improvements to enhance operational efficiency.
Support automation efforts and initiatives to improve labor utilization and workflow consistency.
Prepare pallet shipments and ensure compliance with retailer and vendor specifications.
Develop subject-matter expertise across all shipping workflows, including retail, wholesale, and truck shipments.
Become proficient in ERP systems, warehouse operating systems, and robotic picking technologies.
Maintain intermediate proficiency in Excel and email communication platforms.
Allocate daily labor to meet productivity, quality, and customer service expectations.
Monitor departmental performance goals, including customer complaint metrics.
Support training, development, and coaching efforts within the department.
Assist in fostering a collaborative, team-oriented environment.
Perform all shipping roles as needed to support operational coverage and maintain working knowledge.
Perform other duties as assigned. This position may be required to perform additional responsibilities as operational needs evolve or as directed by leadership.