Shipping Lead

Ace Controls• Mt. Juliet, TN, US, TN

About The Position

The Shipping Lead provides work direction, ensures compliance with policies and procedures, and promotes facility and operator safety. The role coordinates storage, transportation, and delivery of materials, including movement within and out of the facility and order accuracy for internal and external customers. It oversees inbound and outbound domestic and international shipments, as well as internal material movement. The position requires a strong customer-service mindset, multitasking ability, organization, attention to detail, and leadership skills. The Shipping Lead reports to the Shipping Supervisor.

Requirements

  • Five years of materials or shipping experience.
  • One year of powered industrial truck experience.
  • Ability to work effectively under deadlines and delegate responsibilities.
  • Experience in a fast-paced environment requiring multitasking.
  • Experience with MS Word and MS Excel.
  • Experience with LTL, air, and ocean shipments, both domestic and international.
  • Ability to work well in a team environment and demonstrate urgency in serving customers.
  • High school diploma or equivalent education or experience.
  • Ability to lift up to 40 pounds.
  • Ability to stand for 10 hours a day.
  • Good manual dexterity.
  • Eye-hand coordination and attention to detail.
  • Ability to bend, twist, and turn.

Nice To Haves

  • Experience as a lead.
  • Oracle experience.

Responsibilities

  • Provide instruction and guidance to the Shipping Department on proper and safe working procedures.
  • Monitor work in progress to ensure quality standards are met.
  • Facilitate and support departmental training and cross-training to meet site requirements.
  • Work with customer service to facilitate and investigate customer orders or discrepancies.
  • Work with purchasing to ensure inbound purchase orders are accurate and investigate issues.
  • Provide guidance, training, and instruction on picking, packing, kitting, shipping, delivering materials to assembly lines, receiving, put-away, and loading and unloading materials.
  • Communicate company policies, procedures, and safety information to operators as directed by the Shipping/Materials Supervisor.
  • Provide regular feedback to the Shipping/Materials Supervisor on employee performance.
  • Ensure the facility and its contents are safe and secure.
  • Monitor and report workplace injuries, near misses, and potential safety hazards.
  • Review customer orders and internal job orders to ensure requested methods and requirements are met.
  • Verify inventory accuracy as required.
  • Move, pick, or put away parts by hand, with a cart, or by operating a forklift.
  • Perform daily cycle counts of raw materials, components, and finished goods.
  • Attend required company training.
  • Advise the supervisor of conduct that may violate rules, policies, or procedures.
  • Lead 6S activities on the floor.
  • Investigate and resolve departmental inventory issues and back orders.
  • Assist the Shipping Supervisor in fostering and maintaining a positive, productive environment focused on continuous improvement and best practices.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service