Shipping Lead

Leggett & Platt•Grand Rapids, MI

4d•Onsite

About The Position

We, at Leggett & Platt Incorporated, are searching for a Shipping Lead within our Automotive business team. Leggett & Platt is the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry. Our automotive products fall into four primary groups: Seating and Lumbar support, Motors, Actuators and Massage Systems. If you join our team, your work will ensure people across the world have a little more comfort in their lives. As a Shipping Lead, you will have the opportunity to lead and coordinate all shipping operations. Your contributions will have a direct impact on the business by ensuring customer orders are processed, documented, and shipped accurately and efficiently while maintaining a safe, organized, and productive shipping operation. The team you will be working with is collaborative and innovative, and values challenging work and diversity of thought.

Requirements

HS graduate or equivalent.
Must possess standup and sitdown forklift operation experience and/or certification and the ability to use all types of material handling equipment.
Solid work history including related receiving, material handling, and some shipping experience.
Ability to read and interpret production schedule, inventory reports, packing lists and check-in incoming material and sign for the same.
Must demonstrate a good attention to detail and the ability to communicate effectively both verbally and in writing.
Ability to exhibit good judgment related to safety, quality, cost and delivery of parts, processes and product.
Basic Microsoft, math, computer and keyboarding skills to work within the ERP/MRP system.

Responsibilities

Lead and coordinate all shipping operations at both Genesis West and East, ensuring customer orders are processed, staged, loaded, and shipped accurately and on time.
Serve as the primary owner of on-time delivery performance, shipment accuracy, and outbound material flow.
Coordinate outbound shipments and customer delivery requirements with Production, Customer Service, Planning, and Warehouse Operations to ensure customer commitments are achieved.
Monitor and manage shipping schedules, delivery forecasts, and shipment priorities to proactively address risks and meet customer expectations.
Maintain shipping accuracy and system integrity through accurate ERP/MRP transactions, shipping records, and inventory verification activities.
Coordinate and oversee carrier relationships, freight scheduling, shipment tracking, and transportation activities to ensure efficient and cost-effective deliveries.
Drive operational performance and problem resolution by identifying shipping, inventory, delivery, and customer service issues and implementing effective corrective actions.
Develop and implement process improvements that enhance shipping efficiency, shipment accuracy, customer satisfaction, and overall operational performance.
Provide hands-on leadership by working alongside associates, directing priorities, assigning work, and ensuring tasks are completed safely, accurately, and on time.
Train, coach, and develop associates on shipping procedures, customer requirements, packaging standards, documentation requirements, equipment operation, and safety practices.
Review and verify shipping documentation, including bills of lading, packing slips, labels, export documentation, and related shipping records to ensure compliance and accuracy.
Coordinate and support export shipping activities, including carrier requirements, documentation, and compliance processes.
Partner with the Warehouse Supervisor to establish priorities, develop standard work, implement new processes, and support continuous improvement initiatives.
Provide feedback and recommendations regarding associate performance, shipping efficiency, delivery performance, and process improvements.
Operate and oversee the safe use of powered industrial equipment, including sit-down and stand-up forklifts, electric pallet jacks, and other material handling equipment.
Conduct equipment inspections and safety checks, ensuring equipment is maintained in safe working condition and deficiencies are promptly addressed.
Maintain a clean, organized, and safe work environment by enforcing 6S standards, visual management, and safety procedures throughout shipping operations.
Identify, investigate, and resolve shipping, inventory, quality, delivery, and customer service issues, escalating concerns when necessary.
Participate in and lead Lean, Kaizen, and continuous improvement initiatives focused on shipping performance, delivery reliability, and operational effectiveness.
Perform physical warehouse and shipping duties as required, including picking, staging, packaging, loading, and transporting materials and products weighing up to 50 lbs., with team lifting when necessary.
Perform other duties and responsibilities as assigned.