Shipping Group Lead- 2nd Shift

CVS Health • Waverly, NY

6d

About The Position

The Shipping Group Lead supports departments and department supervisors by coordinating departmental activities, workflow, and resources to achieve daily goals. The role maintains accuracy and performance standards and ensures compliance with safe work practices. Under general supervision, it performs routine technical support tasks for the warehouse, communicates deviations from expected outcomes, and gathers feedback to ensure technical support is responsive to business needs. The role also monitors distribution operations and performance, maintains and collects data for departmental metrics and key performance indicators, and applies LEAN principles to execute operations efficiently. It operates forklifts and material handling equipment, educates staff on safety protocols, communicates the distribution strategy, and organizes team workloads and educational resources to keep operations on schedule.

Requirements

• High school diploma or equivalent.
• Basic awareness of problem-solving and decision-making skills.
• 0–1 year of prior relevant work experience.

Responsibilities

• Conduct routine technical support tasks for the warehouse and communicate deviations from expected outcomes to the internal team.
• Gather employee feedback to ensure the technical support function responds to business needs.
• Communicate with supervisors to determine departmental staffing needs and assignments.
• Maintain distribution department metrics to monitor transactions at all levels of service.
• Collect key performance indicator data and measure results against expected outcomes.
• Monitor day-to-day distribution department operations and performance, applying LEAN principles to execute operations efficiently.
• Operate forklifts and material handling equipment and educate staff on safety protocols.
• Define the distribution strategy for department teams and provide a roadmap for smooth operations.
• Organize workloads and educational resources for the distribution team to keep operations on schedule.
• Maintain accuracy and performance standards and ensure compliance with safe work practices.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED