Shipping Group Lead- 2nd Shift
About The Position
The Shipping Group Lead supports departments and department supervisors by coordinating departmental activities, workflow, and resources to achieve daily goals. The role maintains accuracy and performance standards and ensures compliance with safe work practices. Under general supervision, the lead conducts routine technical support tasks for the warehouse, communicates deviations from expected outcomes, gathers employee feedback to keep technical support responsive to business needs, and works with supervisors on staffing needs and assignments. The position maintains distribution metrics and collects key performance indicator data, monitors daily distribution operations and performance, and applies LEAN principles to improve efficiency. It also operates forklifts and material handling equipment, educates staff on safety protocols, communicates distribution strategy and operational roadmaps to department teams, and organizes workloads and educational resources to keep operations on schedule.
Requirements
- High school diploma or equivalent required.
- 0–1 year of prior relevant work experience.
- Basic awareness of problem-solving and decision-making skills.
Responsibilities
- Conduct routine technical support tasks for the warehouse and communicate deviations from expected outcomes to the internal team.
- Gather employee feedback to ensure the technical support function is responsive to business needs.
- Communicate with supervisors to determine departmental staffing needs and assignments.
- Maintain distribution department metrics to monitor transactions at all levels of service.
- Collect key performance indicator data from the distribution department and measure it against expected outcomes.
- Monitor daily distribution department operations and performance, applying LEAN principles to execute operations efficiently.
- Operate forklifts and material handling equipment and educate staff on safety protocols.
- Communicate the distribution strategy and operational roadmap to department teams.
- Organize workloads and educational resources for the distribution team to keep operations on schedule.
- Maintain accuracy and performance standards and ensure compliance with safe work practices.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
