Shipping Coordinator

College Hill Custom Threads•Pullman, WA

2d•Onsite

About The Position

As a part-time shipping coordinator in our shipping department, you will be a bridge between our Client Services team and our clients. In this role, you will have the opportunity to directly influence the customer experience by leveraging our platforms’ technology and ensuring consistent, presentable, on-brand and timely delivery of our products.

Requirements

Self-starter that can easily decipher the task at hand and deliver on schedule without being micromanaged
Strong communication and organizational skills
Must be comfortable with technology, as you'll be trained on shipping / logistics platforms and tools needed for the role
Must be able to lift up to 50 pounds

Nice To Haves

1 year of experience in a retail or shipping setting preferred (open to training the right fit!)
Having a car and current driver’s license is preferable, as shipping coordinators may need to go to the company storage unit and the post office
Proficiency with Microsoft Office and Mac OS a significant plus

Responsibilities

Manage inventory
Pulling orders
Ordering shipping supplies
Kitting and packaging of client orders and marketing pieces, with a focus on clean, consistent and on-brand presentation
Assembling PR packages
Fulfilling client orders
Writing cards and notes
Organizing stock room space
Receiving and counting in deliveries from our shipping partners
Overseeing outgoing shipments
Creating labels for new orders and returns
Working with the shipping manager in complying with shipping industry regulations and company policies
Acting as a liaison between management, carriers and customers
Collaborating with internal departments to optimize the flow of orders from preparation to shipment
Working with the shipping team to resolve any potential issues with orders