Shipping Clerk

IDEX•Cedar Falls, IA

About The Position

The Shipping Clerk supports the Operations team by coordinating product transportation and invoicing in accordance with order routing instructions, routing letters, scheduled dates, and customer instructions. The role coordinates shipments with the Shipping Department, freight carriers, freight forwarders, distributors, and customers, and prepares and maintains shipping documentation and records. The Shipping Clerk also closes shipped orders in JD Edwards and/or RF Smart, assists with tracking and proof-of-delivery requests, and backs up other members of the Product Distribution team as needed. The position is based in a general manufacturing, warehouse, and office environment and requires communication with customers, carriers, vendors, suppliers, and company personnel.

Requirements

  • High school diploma or equivalent.
  • Ability to produce accurate and detailed shipping documentation.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent organizational skills and attention to detail.
  • Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
  • Proficiency with ERP and related systems, or the ability to learn them.
  • Ability to move within the office and manufacturing complex, write by hand and keyboard, and perform general office functions.
  • Ability to communicate by speech and hearing via phone and in person.
  • Visual acuity for close-detail work and computer use.

Nice To Haves

  • Previous related experience in a manufacturing or industrial setting.

Responsibilities

  • Coordinate with the Shipping Department to consolidate order releases.
  • Contact freight carriers and freight forwarders to arrange order pickups.
  • Consolidate domestic and export distributor orders, noting special routings, instructions, or shutdowns.
  • Electronically transmit shipment notifications and invoices for specified customers.
  • Generate truck bills of lading and air bills.
  • Handle send outs and debit memos.
  • Maintain freight bill and air bill files, retaining records in accordance with corporate policy.
  • Maintain carrier routing guides and contact information, and remain knowledgeable about carrier coverage.
  • Close shipped orders daily in JD Edwards and/or RF Smart as required.
  • Assist with shipment tracking and proof-of-delivery requests.
  • Create shipping labels, packing lists, and other documents needed for shipment.
  • Provide backup for other individuals on the Product Distribution team as needed.
  • Communicate effectively with customers, freight carriers, vendors, suppliers, and personnel at all levels of the company.
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