SHIPPING CLERK

American Aluminum Extrusion Company•Canton, OH

About The Position

The Shipping Clerk supports manufacturing operations by planning, directing, and organizing shipping and receiving activities. The role manages incoming and outgoing materials from vendors, customers, and internal operations, and schedules shipments to support on-time delivery while controlling costs through advance load and route planning. The position maintains shipment schedules and records, coordinates with customer service, production scheduling, drivers, vendors, and carriers, and prepares and verifies shipments. It also reconciles vendor shipment quantities, reports applicable back charges to accounting, handles shipping documentation and freight claims, and may move shipments using a forklift or hand truck. Cross-functional training and other assigned duties may be required.

Requirements

  • High school diploma or equivalent.
  • Excellent oral and written communication skills.
  • Problem-solving and analytical skills.
  • Attention to detail.
  • Strong computer knowledge.
  • Basic knowledge and functionality of the UPS website.
  • Experience working with vendors, carriers, and freight claims.
  • Basic math skills.
  • Basic knowledge of Microsoft Excel and Word.
  • Ability to operate forklifts.
  • Ability to operate cranes.

Responsibilities

  • Maintain a visual shipment calendar based on the promise performance list to support on-time deliveries.
  • Forecast shipments to allow time to arrange deliveries, pack materials, and verify customer requirements.
  • Work with customer service and the production scheduler to maintain and optimize shipments.
  • Obtain and provide freight quotes upon request.
  • Communicate with internal and external customers by email, text message, fax, or phone.
  • Maintain documentation for incoming and outgoing shipments.
  • Communicate pickup and delivery times to outside vendors.
  • Maintain the daily driver load log and coordinate loads with driver schedules to improve route efficiency.
  • Create a daily pick list for outgoing loads.
  • Capture visual evidence of LTL loads before they leave.
  • Maintain and update shipping metrics on production boards.
  • Maintain shipping supplies, including UPS boxes and printing labels.
  • Coordinate truck maintenance downtime with maintenance to avoid lost time.
  • File freight claims when necessary.
  • Verify shipment identifying information and quantities, weights, or measurements against bills of lading, invoices, orders, and other records.
  • Reconcile shipment quantities to and from vendors, account for scrap pieces, and report numbers to accounting for applicable back charges.
  • Determine shipment methods using knowledge of shipping procedures, routes, and rates.
  • Unpack and examine incoming shipments, reject damaged items, record shortages, and contact shippers to resolve damage or shortage issues.
  • Route incoming items to departments.
  • Examine outgoing shipments to ensure they meet specifications, using customer-specific loading verification books.
  • May operate a forklift or hand truck to move shipments between shipping and receiving areas, storage, or work areas.
  • Perform cross-functional training and other tasks or duties as assigned or required.

Benefits

  • Medical, dental, and vision benefits.
  • Life and supplemental life insurance.
  • Short-term and long-term disability.
  • Paid holidays.
  • 401(k) with employer match.
  • Paid time off.
  • Health club membership discounts.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service