Shipping Clerk

National Beverage Corp•Hayward, CA

27d

About The Position

The Shipping Clerk maintains records for products shipped and received and supports shipping, receiving, warehouse-office, and front-office operations. The role prepares and documents shipments, coordinates common-carrier loads, handles product returns and stock transfers, and provides customer service to callers and customers. The position also assists with inventory processes and other duties assigned by the supervisor. The role requires a high school diploma or equivalent and 1–3 years of general office or shipping/receiving experience. Some college is strongly preferred. The schedule is full-time and flexible, may include weekends and holidays, and is typically Monday through Friday, 7:00 a.m. to 3:30 p.m. Work may involve warehouse and manufacturing locations, where noise may be higher and personal protective equipment may be required.

Requirements

High school diploma or General Education Diploma, or equivalent.
1–3 years of general office or shipping/receiving experience; manufacturing-setting experience is preferred.
Ability and willingness to work a flexible full-time schedule that may include weekends and holidays.
Excellent communication skills and telephone etiquette.
Fluent oral and written communication in English.
Strong computer skills, including Microsoft business applications and reporting software.
Exceptional interpersonal communication skills.
Must be 18 years of age or older.
Must pass a physical examination and drug examination.
Must provide own transportation to various locations in organizational service areas as required by duties.
Ability to read, analyze, and interpret common information, reports, and other documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or company representatives and effectively present information to management.
Ability to walk, stand for long periods, sit, talk, hear, handle or feel items, bend, squat, reach, and turn to access files and office equipment.
Ability to lift up to 50 pounds.

Nice To Haves

Some college is strongly preferred.
Shipping/receiving or office experience in a manufacturing setting is preferred.

Responsibilities

Prepare shipments by assembling, packing, protecting, and labeling shipping units.
Determine shipment methods by reviewing items, destinations, routes, rates, and shipment timing.
Ship items by verifying identifying information, quantity, and condition, and by loading and protecting items.
Record identifying and transportation information for items shipped.
Maintain shipping and receiving materials by monitoring inventory, anticipating needs, placing and expediting orders, and verifying receipt of materials.
Complete the Daily Logistics Report and Daily Shipping Status Report.
Pull daily picks, schedule and route Common Carrier loads, and confirm arrangements with the carrier.
Help verify outbound loads.
Enter product returns and stock transfers as needed.
Prepare outbound UPS packages and deliver inbound items.
Contact sales when customer purchase orders are missing from the system or duplicate orders are found.
Report late inbound trucks to the carrier and advise the shipping manager of the estimated arrival time.
Keep forms, office supplies, and shipping supplies available for the warehouse office.
Answer phones, take messages, assist customers, and provide excellent customer service.
Complete shuttle orders and print bills of lading for shuttles as needed.
Assist with front-office clerical operations as needed.
Assist with month-end and year-end inventory processes.
Contribute to team efforts by completing related tasks.
Maintain fair, equitable, and respectful interactions with coworkers, vendors, and customers.
Perform other duties as assigned by the supervisor.