Shipping Clerk

Torrent Photonics LLC•Seminole, FL

About The Position

As a Shipping Clerk, you will coordinate shipping and receiving operations to help ensure that orders are processed, packed, and shipped accurately and on time. The role requires attention to detail, organization, and collaboration with internal teams and external shipping partners. Responsibilities include processing orders; packing and labeling shipments; monitoring shipping-supply inventory; coordinating pickups and deliveries with carriers; tracking shipments; maintaining shipment records and documentation; checking order accuracy and quality; resolving shipping issues; communicating order status and delays; complying with shipping regulations; and identifying opportunities to improve shipping processes. Duties may change in accordance with Salvo’s needs and may include other responsibilities reasonably required for the role.

Requirements

Strong attention to detail and accuracy.
Excellent organizational and time-management skills.
Effective communication and interpersonal abilities.
Proficiency with shipping software and computer systems.
Problem-solving and critical-thinking skills.
Ability to work effectively in a fast-paced, dynamic environment.
High school diploma or equivalent.
Familiarity with shipping processes, carrier relationships, and warehouse operations.
Experience with inventory management and record-keeping.
Ability to safely lift packages of varying weights up to 70 lbs; the role may also require lifting, bending, and standing for extended periods.

Nice To Haves

Associate's degree in logistics, supply chain management, or a related field.
Previous experience as a shipping clerk or in a similar role.
ShipStation experience and knowledge.
Relevant certifications in logistics or supply chain management.

Responsibilities

Receive and accurately process incoming orders through various channels, ensuring required documentation is complete.
Select packaging materials, pack items securely, and apply accurate shipping labels.
Monitor shipping-supply inventory and communicate replenishment needs.
Coordinate pickups and deliveries with carriers and freight companies, and track shipments.
Maintain shipment records, including tracking numbers, shipping methods, and delivery dates; generate manifests, labels, and other required documents.
Conduct quality checks to ensure orders are packed and labeled accurately and meet quality standards.
Resolve shipping discrepancies, damaged-product issues, and other order-related problems.
Communicate with internal teams, customers, and shipping partners about order status, delays, and relevant information.
Follow applicable shipping regulations, including hazardous-materials handling and customs requirements.
Identify opportunities to streamline shipping processes and recommend improvements.