Shipping Clerk

Wise Plastics Technologies • West Chicago, IL

1d

About The Position

Wise Plastics Technologies is seeking an experienced, detail-oriented Shipping Clerk to join its established warehouse team. The role supports accurate, timely outbound shipping and customer commitments through shipment preparation, documentation, carrier coordination, problem-solving, and inventory support. The Shipping Clerk works with transportation providers, customers, vendors, Customer Service, warehouse assistants, and colleagues across the organization.

The position involves preparing and verifying shipments and shipping paperwork, coordinating pickups and deliveries, addressing time-sensitive shipping issues, and supporting inventory and returns activities. It also includes operating material-handling equipment, loading and unloading trucks, and maintaining shipping records. The work may involve extended periods of standing, sitting, and walking, occasional lifting up to 35 pounds, and exposure to outdoor conditions and temperature fluctuations.

Requirements

• High school diploma, GED, or equivalent.
• Knowledge of various transportation methods and familiarity with shipping documents, including international shipping.
• Attention to detail and accuracy.
• Ability to manage multiple time-sensitive priorities and prioritize work.
• Excellent verbal and written communication skills.
• Organized, dependable, and able to work as part of a team and independently.
• Familiarity with MS Office and ERP systems.
• Ability to operate a stand-up or sit-down forklift.
• Previous experience accessing and using shipping portals such as FedEx, UPS, and customer portals.
• Ability to work with all levels within the organization.
• Ability to read and interpret work instructions and shipping documents.
• Ability to use pallet jacks, scissor lifts, forklifts, and small hand tools.
• Ability to stand, sit, and walk for extended periods; reach, bend, kneel, and stoop; and lift up to 35 pounds.

Nice To Haves

• Knowledge of ISO standards.
• IQMS familiarity.
• WMS system familiarity.
• Experience using RF scanners and pallet jacks.
• Bilingual Spanish skills.
• Experience processing or initiating carrier or customer claims.
• Previous manufacturing experience.

Responsibilities

• Prepare and verify outbound shipments, including packaging, labels, quantities, and documentation, to meet customer requirements.
• Prepare bills of lading, export documents, customer invoices, shipping labels, and other required paperwork.
• Schedule daily carrier pickups and coordinate deliveries with transportation providers, customers, and vendors.
• Review pick tickets and verify finished-goods availability; communicate shortages or shipment changes to Customer Service.
• Help resolve time-sensitive shipping issues, carrier delays, and changing customer requirements.
• Support inventory activities, returns, shipping instructions, and process improvements.
• Delegate tasks to warehouse assistants, such as pick tickets.
• Participate in cycle counting and inventory activities.
• Ship vendor RMAs (return material authorizations).
• Load and unload trucks using a forklift or pallet jack as required.
• Scan and maintain bills of lading and export documents on a shared network drive.
• Perform other duties as assigned.

Benefits

• The company describes work-life balance as a reason to join.
• The company has been Great Place to Work certified for 7 consecutive years.
• The company describes a strong safety culture and recognition by OSHA for its safety practices.
• Benefits information is available on the company careers website; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED