Shipping Clerk
About The Position
Wise Plastics Technologies is seeking an experienced, detail-oriented Shipping Clerk to join its warehouse team. The role supports accurate, timely outbound shipments and customer commitments through shipment preparation, documentation, carrier coordination, and communication with internal and external partners. The clerk also supports inventory and returns activities, helps resolve shipping issues, delegates tasks to warehouse assistants, and operates material-handling equipment as required. The work involves extended periods of standing, sitting, and walking, occasional lifting up to 35 pounds, and possible exposure to outdoor conditions and temperature fluctuations.
Requirements
- High school diploma, GED, or equivalent.
- Knowledge of various transportation methods and familiarity with shipping documents, including international shipping.
- Attention to detail and accuracy.
- Ability to manage multiple time-sensitive priorities.
- Excellent verbal and written communication skills.
- Organization, teamwork, dependability, and ability to prioritize work and work independently.
- Familiarity with MS Office and ERP systems.
- Ability to operate a stand-up or sit-down forklift.
- Previous experience accessing and using shipping portals, such as FedEx, UPS, and customer portals.
- Ability to work with all levels within the organization.
- Ability to read and interpret work instructions and shipping documents.
- Ability to use pallet jacks, scissor lifts, forklifts, and small hand tools.
- Ability to stand, sit, and walk for extended periods; reach, bend, kneel, and stoop; and lift up to 35 pounds.
Nice To Haves
- Knowledge of ISO standards.
- Familiarity with IQMS and WMS systems.
- Experience using RF scanners and pallet jacks.
- Bilingual Spanish skills.
- Experience processing or initiating carrier or customer claims.
- Previous manufacturing experience.
Responsibilities
- Prepare and verify outbound shipments, ensuring packaging, labels, quantities, and documentation meet customer requirements.
- Prepare bills of lading, export documents, customer invoices, shipping labels, and other required paperwork.
- Schedule daily carrier pickups and coordinate deliveries with transportation providers, customers, and vendors.
- Review pick tickets and verify finished-goods availability; communicate shortages or shipment changes to Customer Service.
- Help resolve time-sensitive shipping issues, carrier delays, and changing customer requirements.
- Support inventory activities, returns, shipping instructions, and process improvements.
- Delegate tasks to warehouse assistants, such as pick tickets.
- Participate in cycle counting and inventory activities.
- Ship vendor RMAs (return material authorizations).
- Load and unload trucks using a forklift or pallet jack as required.
- Scan and maintain bills of lading and export documents in a shared network drive.
Benefits
- Work-life balance
- Great Place to Work certified workplace
- Strong safety culture
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
