Shipping Clerk - 2nd shift

Thomas Keller Logistics Group•Archbold, OH

1d•Onsite

About The Position

Keller Logistics Group is hiring a Shipping Clerk for its Napoleon, Ohio location. The clerk assists the warehouse manager in meeting customer needs by processing receipts and shipments, maintaining accurate records and system data, and coordinating with customers, trucking companies, warehouse personnel, incoming drivers, spotters, and forklift operators. The role provides customer service by phone and email, answers shipment questions, maintains reports and paperwork, and helps direct forklift drivers on priorities. The position may occasionally require forklift operation. When operating a forklift, the employee performs daily inspections, reports problems and incidents, locks out unsafe equipment, handles and stores product, records work using a scanner, and changes propane tanks safely. Employees follow applicable facility safety requirements and, in food-grade warehouses, food safety standards. Other duties may be assigned. The schedule is 3:00 p.m. to 11:00 p.m. The employee must be available for overtime, weekends, and holidays as requested. Work involves moderate exposure to unusual elements, including extreme temperatures, dirt, dust, fumes, unpleasant odors, and loud noises. The role requires the ability to stoop, push, pull, bend, reach, and regularly lift up to 50 pounds. Applicants must pass a drug screen and criminal background check before employment.

Requirements

High school diploma or equivalent.
Knowledge of company procedures.
Computer skills, preferably with a PC and Windows-based operating system.
Skill using common office machinery.
Ability to use a warehouse management system to process incoming and outgoing shipments.
Basic data entry and/or word processing skills and experience with Excel.
Ability to work safely, follow safety procedures, and operate equipment safely.
Exceptional verbal and written communication skills.
Ability to take direction from leadership and work well with others.
Ability to establish priorities, work independently, and proceed toward objectives with supervision.
Ability to stoop, push, pull, bend, reach, and regularly lift up to 50 pounds.
Must pass a drug screen and criminal background check before employment.
Must be willing to work overtime, weekends, and holidays as requested by the supervisor.
Must use personal protective equipment as required by each facility.

Nice To Haves

Must obtain Industrial Truck Certification through in-house training if operating a forklift.

Responsibilities

Enter and close receipts and shipments, and enter accurate data into metrics.
Communicate with Customer Advocates and trucking companies to answer shipment questions.
Update the warehouse management system and other applicable systems, including yard management software.
Direct forklift drivers on priorities.
Provide courteous customer service by email and telephone; resolve routine questions and complaints or refer them to a higher level.
Serve as a liaison among customers, suppliers, and warehouse personnel.
Maintain records, prepare reports, and perform typing, word processing, and clerical duties.
Interact directly with incoming drivers, spotters, and forklift operators.
Participate in corrective and preventative actions and continuous improvement projects.
Follow facility food safety standards and participate in the food safety culture when working in food-grade warehouses.
Verify incoming product counts, make necessary paperwork adjustments, and initial changes.
Sign and date paperwork when a load is finished, and ship the accurate number of pieces per load worksheet.
Answer phones and take accurate messages; operate copy and fax machines as needed.
When operating a forklift, inspect it daily, report damage or problems, and lock out/tag out unsafe or inoperable equipment.
When operating a forklift, load, unload, and store products neatly in the proper bay; immediately report incidents; use a scanner to accurately record functions; and change propane tanks safely as needed.
Perform additional duties and responsibilities as assigned.