Shipping Clerk

Thompson Tractor Company•Ensley, FL

159d•Onsite

About The Position

The Shipping Clerk fulfills orders for internal and external customers, working independently and as part of a team. The role requires accurate, timely order fulfillment, completion of required on-the-job training and e-learning, initiative, teamwork, customer focus, and the ability to identify and implement efficient solutions. The Shipping Clerk is expected to uphold the company’s Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve. Work is typically performed in a parts warehouse or service department shop. The position involves physical risks, varying weather conditions, and may require extended periods of standing and walking on hard surfaces. Job hazards include slipping, tripping, falling, hand injuries, stress and fatigue, forklift-related injury, and back strain from lifting or repetitive movement.

Requirements

High school diploma or equivalent.
Experience using personal computers and basic typing skills.
Effective written, verbal, and telephone communication skills.
Basic computer and data entry skills.
Complete area-specific parts operations training.
Complete required OSHA training.
Obtain forklift (lift truck) operator certification.
Complete all required compliance training.
Ability to pass a pre-employment background check and physical exam, including a drug screen, and meet all physical requirements for the position.
Ability to speak, listen, read, write, and type effectively.
Ability to reach, kneel, grasp, stoop, and perform repetitive motions.
Ability to lift and carry items up to 75 pounds.
Ability to climb on and around heavy equipment.
Ability to work effectively in stressful or high-pressure situations.

Nice To Haves

A minimum of 1–3 years of work experience involving shipping-related tasks is preferred.

Responsibilities

Select and pull the correct parts from inventory in appropriate quantities.
Accurately process and complete parts orders with minimal supervision.
Safely operate lift trucks in accordance with company policies and procedures.
Respond professionally and effectively to customer needs and requests.
Mentor and support Shipping Clerk Trainees as assigned.
Deliver parts and packages to designated areas in a timely manner.
Coordinate merchandise pickup and delivery with common carriers.
Perform other duties as assigned by management.
Complete required on-the-job training and e-learning programs.
Uphold the company’s Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.