Shipping Associate Lead

BALL EQUIPMENT • Romeo, MI

2d • Onsite

About The Position

The Shipping Associate Lead is Shipping’s senior hands-on employee and primary backup for daily team leadership. The Lead helps direct work, train associates, and maintain order accuracy, packaging efficiency, and carrier pickup deadlines. When the Shipping Supervisor is unavailable, including during extended absences, the Lead takes over operational supervision. The Supervisor is the primary specialized dock backup, and equipment work requires actual qualification. The Lead does not have hiring or termination authority.

The role combines assigned shipping work with team support. The Lead performs verification, packing, labeling, and staging; communicates priorities; helps resolve routine workflow and order issues; and escalates concerns that exceed their authority or threaten shipping requirements. The Lead also develops large-pack and equipment skills through assigned cross-training. This is a full-time position based in a warehouse setting in Romeo, Michigan, paying $20 per hour.

Requirements

• Strong attention to detail when verifying product numbers, quantities, labels, and related records.
• Ability to read and follow work instructions, order information, and established warehouse procedures.
• Basic math skills to count products, verify quantities, and identify discrepancies.
• Basic computer skills and ability to learn warehouse software, scanners, and other tools required for assigned duties.
• Effective communication skills to report discrepancies, damage, safety concerns, and workflow problems promptly.
• Ability to organize work, maintain accurate records, and keep products and work areas orderly.
• Ability to work cooperatively, follow supervisory direction, and adapt to changing priorities while maintaining quality and productivity.
• Commitment to safe work practices, proper material handling, and use of equipment only within training and authorization.
• Ability to perform the physical demands of the position, with or without reasonable accommodation, including standing and walking throughout the shift; frequent bending, stooping, and overhead reaching; frequent lifting and carrying items up to 50 pounds and occasional team lifting of heavier items; operating material-handling equipment; manual dexterity for order handling, packaging, and computer data entry; and reading labels, order information, and computer screens using aids as needed.

Responsibilities

• Perform assigned verification, packing, labeling, and staging work.
• Demonstrate expected work standards and assist associates within actual training and qualifications.
• Communicate the Supervisor’s priorities, direct associates to outstanding work, and monitor progress toward carrier pickup.
• Address routine workflow problems before they cause missed commitments.
• Train newer employees and reinforce correct order checks and protective, efficient packaging.
• Help correct mistakes and report recurring performance or training concerns to the Supervisor.
• Help resolve order discrepancies with RPPC and address routine packing, label, or staging issues.
• Escalate problems that exceed authority or threaten the day’s shipping requirements.
• Run assignments, priorities, and coordination during Supervisor absences.
• Keep the Warehouse GM informed and balance personal production with the needs of the team.
• Develop large-pack and equipment skills through assigned cross-training.

Benefits

• Paid holidays and PTO/sick days.
• 100% employer-paid health, dental, life, and disability insurance.
• Voluntary vision, life, and long-term disability benefits.
• 401(k) with employer match: 100% on the first 3% of wages contributed and 50% on the next 2%.
• Employee discounts on parts, units, and services.
• Ongoing training and development in a growing industry.
• Supportive and collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed