Shipping and Receiving Supervisor
About The Position
The Shipping & Receiving Supervisor oversees shipping, receiving, and material flow operations during the assigned shift. This position coordinates inbound and outbound logistics, dock activities, and inter-departmental movement of materials to ensure efficient, accurate, and consistent execution. The Supervisor leads employees involved in shipping and receiving while ensuring alignment with operational priorities and customer requirements. This role ensures compliance with safety, quality, and company standards, manages personnel activities, and supports effective communication and issue resolution across shifts to maintain continuity of operations.
Requirements
- High School Diploma or equivalent required
- Minimum of 4 years of relevant experience required or training in the field of shipping, receiving, or warehouse operations
Nice To Haves
- Bachelor's Degree preferred
- Previous supervisory or team leadership experience within a manufacturing, warehouse, distribution, or production environment preferred
- Bilingual (English/Spanish) communication skills preferred
Responsibilities
- Implements shipping and receiving strategies to support company objectives related to safety, productivity, quality, customer service, cost, and profitability.
- Oversees preparation of all shipping and receiving documentation and system transactions to ensure accuracy, completeness, and timeliness.
- Manages daily shipping and receiving activities, including loading and unloading trucks, verifying materials and products, and ensuring alignment with ASN and BOM requirements.
- Coordinates dock traffic and ensures all carriers, vendors, and logistics providers adhere to company policies, procedures, and safety standards.
- Maintains accountability for shipping and receiving key performance indicators (KPIs) and provides direction to associates to achieve established targets.
- Reviews customer product documentation, work orders, and shipping and receiving requests to determine materials to be staged, moved, or shipped.
- Partners cross-functionally with production, inventory, maintenance, quality, and operations teams to ensure alignment of material flow, workflow execution, and customer delivery requirements.
- Collaborates with cross-functional stakeholders to address operational issues, improve processes, and support overall site performance and efficiency.
- Coordinates with internal teams and external partners to meet on-time delivery expectations and proactively resolve potential delays.
- Supports continuous improvement initiatives by identifying process gaps and implementing solutions that enhance operational performance and customer satisfaction.
- Provides leadership in staffing, training, employee relations, and performance management to develop and strengthen the shipping and receiving team.
- Ensures effective shift handoff communication to maintain continuity of operations between shifts.
- Communicates operational status, shipment priorities, and unresolved issues to the next shift and leadership, as needed.
- Maintains current knowledge of industry practices, logistics trends, and operational standards through ongoing professional development.
- Performs other duties as assigned.
- Supporting shift startup or end of shift activities depending on assigned schedule
- Managing priorities based on production schedules, carrier availability, and customer requirements
- Communicates and coordinates with other shift supervisors to ensure continuity of operations
- Adjusts staffing and workflow to support fluctuations in daily volume
Benefits
- medical, dental, and vision insurance
- basic term life, AD&D, Short- and Long-term disability
- EAP
- 401(k) retirement savings plan
- PTO and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
