About The Position

The Shipping and Receiving Clerk supports daily warehouse operations through administrative coordination, order processing, and communication with drivers, customers, and internal teams. The role is responsible for accurate documentation, timely processing of shipments and receipts, and efficient coordination of logistics activities. It involves work in both office and warehouse environments and may include additional duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and data accuracy.
  • Basic computer skills and experience with order entry or ERP systems.
  • Ability to multitask and manage multiple priorities in a fast-paced environment.
  • Strong communication and customer service skills.
  • Ability to work effectively with drivers, customers, and internal teams.
  • Strong organizational and time management skills.
  • Ability to take direction and work as part of a team.

Nice To Haves

  • 1–3 years of experience in shipping/receiving, logistics, or administrative support.
  • Experience in a food manufacturing or distribution environment.
  • Experience with Entree.

Responsibilities

  • Receive and process incoming shipments, verify products, and enter data into company systems such as Entree.
  • Prepare and process outbound shipments and maintain shipping logs and documentation.
  • Create and complete bills of lading (BOLs) for outbound food service shipments.
  • Check in drivers upon arrival and coordinate dock or receiving activities.
  • Manage shipping and receiving schedules, including tracking deliveries, pickups, and appointments.
  • Schedule carrier pickups, such as FedEx pickups, and coordinate logistics activities.
  • Maintain accurate shipping and receiving logs, including product and customer records.
  • Perform invoicing and billing functions within company systems.
  • Answer incoming phone calls and assist with general front-desk or driver-window responsibilities.
  • Coordinate with warehouse, customer service, and operations teams to support accurate and timely order fulfillment.
  • Support shipping and receiving documentation processes and maintain organized records.
  • Assist with general administrative and warehouse support tasks as needed.
  • Assist with appointment scheduling and calendar management for deliveries and pickups.
  • Provide support during high-volume periods, including assisting warehouse or administrative staff.
  • Maintain clear communication with drivers, customers, and internal teams.
  • Take and maintain accurate notes related to shipments, issues, or scheduling.
  • Demonstrate flexibility and teamwork in supporting operational needs.
  • Perform additional duties as assigned.
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