About The Position

The Shipping and Receiving Clerk supports daily warehouse operations through administrative coordination, order processing, and communication with drivers, customers, and internal teams. The role ensures accurate documentation, timely processing of shipments and receipts, and efficient coordination of logistics activities. The position combines office and warehouse work in a fast-paced, high-volume environment. Standard hours are approximately 8:00 AM–4:30 PM, with overtime potentially required based on operational needs. Regular weekend work is not expected.

Requirements

  • High school diploma or equivalent required.
  • Strong attention to detail and data accuracy.
  • Basic computer skills and experience with order entry or ERP systems.
  • Ability to multitask and manage multiple priorities in a fast-paced environment.
  • Strong communication and customer service skills.
  • Ability to work effectively with drivers, customers, and internal teams.
  • Strong organizational and time management skills.
  • Ability to take direction and work as part of a team.
  • Ability to lift up to 25 lbs. as needed.

Nice To Haves

  • 1–3 years of experience in shipping/receiving, logistics, or administrative support preferred.
  • Experience in a food manufacturing or distribution environment preferred.
  • Experience with Entree preferred.

Responsibilities

  • Receive and process incoming shipments, verify products, and enter data into company systems such as Entree.
  • Prepare and process outbound shipments and maintain shipping logs and documentation.
  • Create and complete bills of lading for outbound food service shipments.
  • Check in arriving drivers and coordinate dock or receiving activities.
  • Manage shipping and receiving schedules, tracking deliveries, pickups, and appointments.
  • Schedule carrier pickups, such as FedEx, and coordinate logistics activities.
  • Maintain accurate shipping and receiving logs, including product and customer records.
  • Perform invoicing and billing functions within company systems.
  • Answer incoming phone calls and assist with general front-desk or driver-window responsibilities.
  • Coordinate with warehouse, customer service, and operations teams to support accurate and timely order fulfillment.
  • Support shipping and receiving documentation processes and maintain organized records.
  • Assist with general administrative and warehouse support tasks as needed.
  • Assist with appointment scheduling and calendar management for deliveries and pickups.
  • Provide support during high-volume periods, including assisting warehouse or administrative staff.
  • Communicate clearly with drivers, customers, and internal teams.
  • Take and maintain accurate notes related to shipments, issues, or scheduling.
  • Demonstrate flexibility and teamwork in supporting operational needs.
  • Perform additional duties as assigned.
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