About The Position

Under the direction of the Operations Supervisor, the Shipping and Receiving Clerk assists with shipping and receiving procedures and provides customer service. The role plans and executes process steps through warehouse management systems, generates shipment documents, and communicates with internal and external customers and process partners. It is based in a temperature-controlled facility. The position controls work flow to meet receiving and shipping departure times, maintains accuracy and KPI commitments, supports dispatch and trailer check-in, and manages yard and dock locations. The clerk also helps troubleshoot system and equipment issues, prepares operational reports, supports other assigned projects, and works with the team to meet warehouse metrics. The role involves driver check-in/check-out, wave and ordering scheduling, and planning. Professionalism, integrity, and confidentiality are essential, including adherence to a confidentiality agreement. The listed schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The qualifications also state that the associate must be able to work a varied schedule, including weekends and early mornings, and must be flexible to work required overtime. Base pay is $22.50 per hour.

Requirements

  • High school diploma or equivalent required.
  • Basic computer skills and ability to learn in-house systems required.
  • Ability to read, write, and speak English required.
  • Ability to follow directions and perform basic math required.
  • Ability to pay close attention to detail, meet deadlines, and work with difficult individuals.
  • Ability to multitask, prioritize, and adjust to immediate workload requirements in a fast-paced environment.
  • Ability to work the required schedule at the specified location, including varied schedules, weekend and early morning shifts, and required overtime.
  • Willingness to complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
  • Ability to stand, walk, and sit for 8 hours; frequently use hands to touch, handle, and feel and reach with hands and arms; occasionally lift or move up to 50 pounds; open and close dock doors; and perform yard audits.
  • Required visual abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • At least 1 year of administrative experience preferred.
  • Prior use of warehouse management systems and scanners preferred; Blue Yonder and SAP are a plus.
  • Intermediate skill level in Microsoft Office suite preferred.

Responsibilities

  • Control facility work flow to meet receiving and shipping departure times while maintaining accuracy and KPI commitments.
  • Communicate professionally with team members, customers, truck drivers, and other process partners by radio, phone, and email.
  • Troubleshoot associate needs involving system issues or equipment problems.
  • Assist with daily and weekly operational reports.
  • Work as a team member to accomplish team goals and meet warehouse metrics.
  • Maintain professionalism with management, co-workers, and internal and external partners.
  • Dispatch and check in trailers, and manage yard and dock locations.
  • Assist with other projects and tasks assigned by supervisors, up to 25% of the time.
  • Keep work moving efficiently by completing tasks, including driver check-in/check-out, wave and ordering scheduling, and planning.
  • Handle confidential conversations and communications with integrity and maintain confidentiality.
  • Generate required shipment documents and execute shipping and receiving process steps through warehouse management systems.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • $125 boot allowance after 90 days of employment
  • Associate referral program
  • Associate discounts and opportunities to grow within the organization
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