About The Position

The Shipping and Receiving Clerk receives, unloads, and helps verify incoming and outgoing shipments in accordance with established warehouse procedures. The role supports accurate, timely shipping and receiving paperwork and maintains basic shipping, receiving, and inventory records. The clerk checks product quantities and visible condition against shipping and delivery documents, communicates with drivers, carriers, customers, and coworkers, and helps monitor dock schedules and update dock boards under supervisor guidance. The position also involves assisting customers and visitors, sharing standard practices with new associates, following facility security procedures, and maintaining a safe, clean, organized work area. The clerk follows applicable food safety and quality guidelines and reports concerns, unsafe conditions, or incidents to the appropriate personnel. Other tasks may be assigned by management.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and record-keeping skills.
  • Basic computer skills and ability to learn shipping and warehouse systems.
  • Effective verbal and written communication skills.
  • Good interpersonal skills and ability to work well with others.
  • Ability to identify, locate, handle, and distribute product accurately.
  • Ability to work effectively in a fast-paced warehouse environment.
  • Ability to follow established work procedures and safety rules.
  • Ability to read, understand, and follow written and verbal instructions.
  • Ability to work assigned shifts and scheduled hours.
  • Ability to push, pull, load, unload, lift, or move equipment and product weighing up to 50 pounds, with or without assistance, throughout the shift.
  • Ability to stand and/or walk for extended periods, often up to 8–10 hours per shift.
  • Ability to climb stairs or ladders safely.
  • Ability to use hands and fingers to handle paperwork, scanners, labels, small parts, and computer equipment.
  • Must wear required personal protective equipment, including gloves, hairnets, safety glasses, ear protection, masks, and appropriate footwear.
  • Must be able to work overtime, weekends, or rotating shifts as needed.

Nice To Haves

  • Forklift operation may be performed once certified.

Responsibilities

  • Receive and unload incoming and outgoing shipments and help verify them according to warehouse procedures.
  • Prepare, review, and file shipping and receiving paperwork accurately and on time.
  • Check product quantities and visible condition against packing slips, bills of lading, and delivery documents.
  • Enter and maintain shipping, receiving, and inventory records as required.
  • Communicate with drivers, carriers, customers, and team members about deliveries and pickups.
  • Follow work instructions and meet daily accuracy and productivity expectations.
  • Assist customers, drivers, and visitors courteously as needed.
  • Help monitor dock schedules and update dock boards under supervisor guidance.
  • Support onboarding of new associates by sharing standard shipping and receiving practices.
  • Follow facility security procedures, including access control, and report unusual activity.
  • Work safely and promptly report unsafe conditions or incidents to a supervisor.
  • Keep the work area clean, organized, and free of hazards.
  • Follow food safety and quality guidelines and report concerns to appropriate personnel.
  • Perform other tasks assigned by management.
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