About The Position

The Shipping and Receiving Clerk receives, unloads, and helps verify incoming and outgoing shipments according to warehouse procedures. The role supports accurate and timely shipping and receiving documentation, checks product quantities and visible condition against shipping documents, and maintains basic shipping, receiving, and inventory records. The clerk communicates with drivers, carriers, customers, and team members about deliveries and pickups, helps monitor dock schedules, and assists customers, drivers, and visitors courteously. The position follows assigned work instructions, facility security procedures, safety rules, housekeeping standards, and applicable food safety and quality guidelines. The clerk may support onboarding by sharing standard shipping and receiving practices, reports concerns or unsafe conditions, and performs other tasks assigned by management.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and record-keeping skills.
  • Basic computer skills and ability to learn shipping and warehouse systems.
  • Effective verbal and written communication skills.
  • Good interpersonal skills and ability to work well with others.
  • Ability to identify, locate, handle, and distribute product accurately.
  • Ability to work effectively in a fast-paced warehouse environment.
  • Ability to follow established work procedures and safety rules.
  • Ability to read, understand, and follow written and verbal instructions.
  • Ability to work assigned shifts and scheduled hours.
  • Ability to push, pull, load, unload, and lift or move equipment and product weighing up to 50 pounds, with or without assistance, throughout the shift.
  • Ability to stand and/or walk for extended periods, often up to 8–10 hours per shift.
  • Ability to climb stairs or ladders safely.
  • Ability to use hands and fingers to handle paperwork, scanners, labels, small parts, and computer equipment.
  • Ability to work overtime, weekends, or rotating shifts as needed.
  • Must wear required personal protective equipment, including gloves, hairnets, safety glasses, ear protection, masks, and appropriate footwear.

Responsibilities

  • Receive, unload, and help verify incoming and outgoing shipments following established warehouse procedures.
  • Prepare, review, and file shipping and receiving paperwork accurately and on time.
  • Check product quantities and visible condition against packing slips, bills of lading, and delivery documents.
  • Enter and maintain basic shipping, receiving, and inventory records as required.
  • Communicate respectfully with drivers, carriers, customers, and team members regarding deliveries and pickups.
  • Follow assigned work instructions to meet daily accuracy and productivity expectations.
  • Provide courteous assistance to customers, drivers, and visitors as needed.
  • Help monitor dock schedules and update dock boards under supervisor guidance.
  • Support onboarding of new associates by sharing standard shipping and receiving practices.
  • Follow facility security procedures, including access control, and report unusual activity.
  • Perform work safely and promptly report unsafe conditions or incidents to a supervisor.
  • Keep the work area clean, organized, and free of hazards in line with housekeeping standards.
  • Follow food safety and quality guidelines relevant to daily job duties and report observed concerns to appropriate personnel.
  • Perform other tasks as assigned by management.
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