Shipping And Receiving Clerk 5th Shift

United State Cold Storage Inc / USCS • Lebanon, IN

2d • Onsite

About The Position

The Shipping and Receiving Clerk communicates with carriers, drivers, customers, and warehouse personnel about inbound and outbound product movements. The role requires understanding how products are entered into the WMS, stored, and shipped from the facility. The clerk checks drivers in and out, verifies identification and trailer details, assigns dock doors based on product locations, processes shipping and receiving paperwork, and serves as a final checkpoint for order accuracy before releasing drivers.

The position is based in Lebanon, Indiana, in Operations, with a Wednesday–Saturday schedule from 6:00 a.m. to 4:30 p.m. Travel may vary. The role reports to the Customer Account Supervisor or Manager and is full-time, non-exempt. It requires working outside to communicate with drivers and may involve standing, walking, stairs, and lifting. Additional work hours may be requested by management.

Requirements

• High school diploma, GED, or equivalent.
• Customer-service orientation.
• Familiarity with and ability to interpret packing slips.
• Ability to use a WMS to process and track the flow of goods into and out of a warehouse.
• Attention to detail.
• Effective communication, vision, and hearing for safety and productivity.
• Ability to operate scanners, tablets, radios, phones, computers, and other required warehouse equipment.
• Strong arithmetic and reading skills.
• Ability to follow verbal and written instructions and company policies.
• Self-starter who can work independently and coordinate with others.
• Ability to work in a fast-paced environment, manage stress, and meet productivity guidelines.
• Ability to stand and walk for extended periods and use hands to handle objects, tools, or controls.
• May require physical effort using a computer, standing, walking, using stairs, and lifting.
• Additional work hours may be requested by management.
• Ability to operate a registered motor vehicle if it is part of daily tasks.
• Ability to engage in frequent personal interaction and communication.

Responsibilities

• Communicate with carriers and other contacts about inbound and outbound product movements.
• Understand how products are entered into the WMS, stored, and shipped from the facility.
• Engage with drivers, verify their identification, assign dock doors, and check them in and out.
• Use knowledge of warehouse product locations to assign dock doors effectively.
• Communicate issues to the warehouse so staff can plan accordingly.
• Enter carrier and customer paperwork data accurately to process inbound shipments.
• Generate bill documentation, ensure carriers review it, and confirm drivers have the correct paperwork and destination information.
• Report overages, shortages, defective materials, and questionable conditions to the department supervisor and note them on carrier or customer documentation, as required by customer requirements.
• Record appointment information, including driver paperwork, seal, and trailer number.
• Serve as the final checkpoint for order completion and accuracy before releasing the driver.
• Identify additional charges for pallets, overtime, labor, and other items, and collect appropriate charges from drivers.
• Assist customer accounts with posting inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Serve as a welcome center associate and security guard when needed, including overseeing check-in and check-out, trailer verification, yard checks, and verification of sealed trailers.
• Work outside to communicate with drivers.
• Maintain a professional demeanor in appearance and communication.
• Participate in staff and customer meetings as required.
• Take initiative to prevent product, process, and quality-system non-conformities; identify and report issues and propose and implement solutions through appropriate channels.
• Follow posted security procedures and participate in safety and educational training programs.

Benefits

• 401(k) after one year for eligible full-time employees not under contract.
• Educational assistance after one year for eligible full-time employees not under contract.
• Blue Cross Blue Shield coverage available after 30 days of service, if elected.
• Company life insurance.
• A variety of additional benefits and perks.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED