About The Position

This hourly position is based in Manteno, Illinois, and reports to the Warehouse Manager. The Shipping and Receiving Clerk helps manage the movement of materials and finished goods, handles shipping and receiving activity, and fulfills specialized requests such as sales samples. The role connects incoming supplies and raw materials, production operations, outbound customer shipments, and sales and marketing activities through accurate receipt handling, inventory movements, and shipping preparation. The position serves as a primary contact for shipping-related inquiries from manufacturing, customer service, and sales. It performs administrative support for the Shipping Department, including data entry, filing, record keeping, reporting, supply ordering, and assistance with inventory counts and reconciliations. The clerk also manages sample requests from receipt through selection, packaging, shipment, tracking, and record keeping, coordinating with production to ensure samples are available. The clerk provides as-needed support to the shipping and receiving team and fills in for the shipping and receiving coordinators during vacations or absences. The role also maintains warehouse supply levels for the warehouse team and audits and tracks daily forklift sign-offs to ensure compliance.

Requirements

  • High school education or equivalent.
  • At least 1 year of related experience in a shipping or receiving administrative environment.
  • At least 1 year of forklift operating experience.
  • Ability to use a computer and/or RF scanner.
  • Excellent analytical, problem-solving, organizational, and communication skills.
  • Advanced Excel skills.
  • Knowledge of safety regulations and procedures.
  • Ability to follow instructions and work under pressure.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Knowledge of manufacturing environments and practices.
  • Organizational skills.

Responsibilities

  • Serve as the primary contact for shipping-related inquiries from manufacturing, customer service, and sales.
  • Communicate shipping statuses, potential delays, and special requests to relevant stakeholders.
  • Collaborate with manufacturing to align production schedules with shipping requirements.
  • Work with customer service to resolve shipping discrepancies and customer concerns.
  • Provide shipping information and support to the sales team to facilitate order fulfillment.
  • Perform shipping department administrative tasks, including data entry, filing, and record keeping.
  • Generate reports on shipping activities, costs, and inventory as required.
  • Manage and order shipping supplies and maintain adequate stock levels.
  • Assist with inventory counts and reconciliations.
  • Manage the end-to-end sample request process for the sales team.
  • Receive and fulfill sample requests, ensuring accurate product selection and packaging.
  • Pick, prepare, and ship samples for customers or sales representatives, tracking shipments as needed.
  • Maintain a detailed log of sample requests and shipments.
  • Coordinate with production to ensure sample availability.
  • Assist the shipping and receiving team with other tasks as needed.
  • Provide vacation and absenteeism coverage for shipping and receiving coordinators.
  • Order and maintain proper warehouse supply levels for the warehouse team.
  • Audit and track daily forklift sign-offs to ensure compliance.
  • Handle receipts, inventory movements, and shipments accurately.
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