Shipping and Receiving Clerk IV

Medtronic•Memphis, TN
•Onsite

About The Position

The Ship Receiving Store Clerk IV supports distribution center operations by accurately receiving, documenting, investigating, and resolving material discrepancies, damages, and nonconformance issues. The position works closely with Receiving, Quality, Planning, Transportation, and warehouse operations teams to maintain inventory accuracy, support operational flow, and resolve issues across inbound and outbound material processes. It is based onsite in a distribution center and involves daily interaction with internal business partners, external carriers, drivers, and vendors. The clerk investigates shipment, receiving, inventory, and material discrepancies and uses SAP, the Nonconformance (NC) Tool, and the Opportunities for Improvement (OFI) Tool to document issues, support corrective actions, communicate findings, and maintain records that support quality, compliance, and inventory accuracy. The position also provides day-to-day operational guidance and support in receiving and warehouse operations. The schedule is 5:00 AM to 1:30 PM, with overtime as business needs require, and the role is onsite a minimum of five days per week.

Requirements

  • High school diploma or GED and at least 5 years of experience, or an associate degree and at least 3 years of experience, in shipping, receiving, warehouse operations, inventory control, supply chain, logistics, or manufacturing operations.
  • Experience investigating and resolving material, inventory, shipment, or receiving discrepancies.
  • Experience using Microsoft Excel for data entry, reporting, and analysis.

Nice To Haves

  • Experience using SAP for inventory management, receiving, shipping, or material tracking transactions.
  • Experience using the Nonconformance (NC) Tool and Opportunities for Improvement (OFI) Tool.
  • Experience supporting distribution center, warehouse, or manufacturing operations in a regulated environment.
  • Experience leading daily work activities, training employees, or providing operational guidance to team members.
  • Experience collaborating with vendors, transportation providers, carriers, and cross-functional business partners.
  • For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

  • Investigate and document damaged, nonconforming, missing, or incorrectly received materials using the NC Tool.
  • Create, maintain, and monitor nonconformance records and coordinate disposition activities with Quality partners.
  • Use the OFI Tool to document, track, and support resolution of receiving, shipping, and operational process discrepancies.
  • Verify quantities, descriptions, weights, and material identification for inbound and outbound shipments and escalate discrepancies as needed.
  • Process and maintain freight documentation, packing slips, bills of lading, shipping records, and receiving transactions in SAP and other business systems.
  • Analyze shipment, receiving, and inventory data using Microsoft Excel and system-generated reports to support operational performance metrics and KPI tracking.
  • Communicate with vendors, carriers, drivers, supervisors, managers, planners, and internal stakeholders about discrepancy investigations and corrective actions.
  • Train, guide, and support team members on shipping, receiving, documentation, inventory control, and discrepancy resolution processes.

Benefits

  • Competitive salary and flexible benefits package.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Global well-being program (Simple Steps).
  • Incentive plans, including eligibility for the Operations Incentive Plan (OIP).
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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