Shipping and Receiving Clerk IV
About The Position
The Ship Receiving Store Clerk IV supports distribution center operations by ensuring accurate receipt, documentation, investigation, and resolution of material discrepancies, damages, and nonconformance issues. The role works closely with Receiving, Quality, Planning, Transportation, and warehouse operations teams to maintain inventory accuracy, support operational flow, and resolve issues in inbound and outbound material processes. Based onsite in a distribution center, the position involves daily interaction with internal business partners, external carriers, drivers, and vendors. The scheduled hours are 5:00 AM to 1:30 PM, with overtime as business needs require. The role investigates and resolves shipment, receiving, inventory, and material discrepancies. It uses SAP, the Nonconformance (NC) Tool, and the Opportunities for Improvement (OFI) Tool to document issues, support corrective actions, communicate findings to cross-functional partners, and maintain records supporting quality, compliance, and inventory accuracy. The position also provides day-to-day operational guidance and support within the receiving and warehouse environment.
Requirements
- High school diploma or GED and 5 or more years of experience, or an associate degree and 3 or more years of experience, in shipping, receiving, warehouse operations, inventory control, supply chain, logistics, or manufacturing operations.
- Experience investigating and resolving material, inventory, shipment, or receiving discrepancies.
- Experience using Microsoft Excel for data entry, reporting, and analysis.
Nice To Haves
- Experience using SAP for inventory management, receiving, shipping, or material tracking transactions.
- Experience using the Nonconformance (NC) Tool and Opportunities for Improvement (OFI) Tool.
- Experience supporting distribution center, warehouse, or manufacturing operations in a regulated environment.
- Experience leading daily work activities, training employees, or providing operational guidance to team members.
- Experience collaborating with vendors, transportation providers, carriers, and cross-functional business partners.
Responsibilities
- Investigate and document damaged, nonconforming, missing, or incorrectly received materials using the NC Tool.
- Create, maintain, and monitor nonconformance records and coordinate disposition activities with Quality partners.
- Use the OFI Tool to document, track, and support resolution of receiving, shipping, and operational process discrepancies.
- Verify quantities, descriptions, weights, and material identification for inbound and outbound shipments, and escalate discrepancies as needed.
- Process and maintain freight documentation, packing slips, bills of lading, shipping records, and receiving transactions within SAP and other business systems.
- Analyze shipment, receiving, and inventory data using Microsoft Excel and system-generated reports to support operational performance metrics and KPI tracking.
- Communicate with vendors, carriers, drivers, supervisors, managers, planners, and internal stakeholders about discrepancy investigations and corrective actions.
- Train, guide, and support team members on shipping, receiving, documentation, inventory control, and discrepancy resolution processes.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
- Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
- Short-term Operations Incentive Plan (OIP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
